Skillshare
Skillshare is an online learning community for creatives.
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Remote

Director of Product Management, Learning

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As Director of Product, Learning you will define and lead the strategy for all of Skillshare’s core learning products, both within our subscription memberships and informing how we grow into a transactional marketplace. Our product team goal is to make Skillshare the world’s best online learning destination, with a robust, innovative ecosystem of product offerings that allow us to compete in a rapidly expanding and competitive market. Alongside your strategy, you will work with a cross-functional team and develop holistically designed customer experiences that work on all platforms, connecting key touch points on the web and on our mobile apps. Your vision will also support how experts can use Skillshare tools to build student audiences around classes, courses, and more - and make money from their expertise.

To build your learning experiences successfully, you and your team will research, define, and architect key user journeys, informed by performance data, research, and experimentation. You will use this knowledge to work closely and collaboratively with content, operations, brand, and marketing departments and develop customer-centric roadmaps that inform browser initiatives, which together will provide best-in-class journeys that lead users into our product experience. At heart, you will be our key influencer, inspiring our teams to deliver a robust and engaging learning content experience within each Skillshare product line.

Skillshare is poised to grow significantly over the next few years and you’ll help lead the charge. You need to be comfortable building and pushing for a product vision within a consumer environment, assuring that all stakeholders are in sync along the way. We’ll look to your expertise in building customer-centric products, technical know-how, and your ability to work seamlessly with teams across the company, champion our platform’s learners, and drive real engagement impact as the company scales.

What you'll do:

  • With VP of Product, based on company OKRs and product organization strategies, continually develop the vision for learning products throughout the product, on web and apps; Provides input for company-level strategic planning
  • Manage product managers under/affiliated with the product area, aligning the organization’s strategic vision to team tactical roadmaps; Make independent decisions for the direction of the product area, team goals. and for company-level impact, opportunities, and blockers when making decisions. 
  • Lead a product pod team that is organized around a key area of the product - a pod team consists of engineers, designers, and data experts, and execute on the team’s tactical roadmap; the pod team works with key cross-functional teammates from partner departments to collect inputs to inform development, and to provide outputs that impact the business at large
  • ​​Work in an integral partnership with product design, foundational and product engineering, and data in reaching goals and delivering both business impact and customer value
  • Work closely and collaboratively with content, operations, brand, and marketing departments and develop a customer-centric roadmaps
  • Develop and maintain a continual understanding of competitor in the market, and identify where Skillshare can innovate & pull ahead
  • Develop and maintain a prioritized items on the roadmap that aims to increase and improve customer activation, engagement, and retention; Partner with product manager peers to assure a consistent experience across web and apps
  • Work closely with our UX Research and Customer Experience teams and understand user pain points within the product, and position feature requests towards impactful product upgrades; Alongside these teams, define customer research needs that can help inform product development efforts within the area
  • Assist engineering to define requirements for the development of specific microservices, APIs and related back-end capabilities that will allow ample runway to scale content discovery product development on web and app platforms
  • Write user stories, specifications, manage project execution, data feature validation, analytics event confirmations, design, run & interpret A/B tests, wireframe, and define product roll-out strategies
  • Manage JIRA tickets, plan sprints, and assess team efficiencies and overall development velocity
  • Manage projects with partners and customers, identifying specific product needs and ensuring adoption

Why we're excited about you:

  • Preferred 8+ years of product management experience or related business experience
  • Experienced manager, capable of overseeing team / 2-3 direct reports; May manage (or mentor) other managers.
  • Ability to manage rare or complex types of work across multiple direct reports/teams
  • Proven ability to establish rapport, credibility and influence amongst stakeholders and cross-functional internal teams to drive results 
  • Sets functional goals and is accountable for group performance
  • Strong user experience + data/research intuition, with past experience building customer-centric product lines
  • Ability to clearly articulate strategy and requirements to stakeholders, product managers, engineering, data analytics and business partners
  • Possess strong decision-making and prioritization skills; have experience overseeing and managing complex technical roadmaps
  • Experience deriving and presenting insights to business leaders
  • Preferred experience having built content-centric, marketplace, and/or e-learning or other continuous learning products
  • Experience and excitement about working on a rapidly growing part of the business

Why you're excited about us:

  • Impact: We believe product led growth is the key to growing our business, and you’ll be one of our key deciders on how we do it
  • Growth: You’ll have the opportunity to wear a lot of hats and take on more responsibility over time.
  • Our team: We have a passionate, talented team that is a lot of fun to work with.
  • Our mission: We’re doing work that matters – connecting lifelong learners around the world and empowering them to pursue their creativity.
  • Flexibility: We believe that doing your best work means living a full life. That means different things for everyone, so we optimize for trust, invest to support remote teams, have an unlimited vacation policy (with a required minimum!), and encourage work-life balance.

About Skillshare

Skillshare is an online learning community for creatives. We have thousands of inspiring classes for creative and curious people, and millions of members who come together to find inspiration and take the next step in their creative journey. We are backed by Union Square Ventures, Spark Capital, Amasia, Spero Ventures, and Burda Principal Investments.
Skillshare is committed to building a diverse team that reflects a variety of backgrounds, perspectives, and skills. We’re proud to be recognized as a top place to work by BuiltinNYC, Crain’s, and Forbes, in addition to being one of the five best places to work for women by Bpeace, and a top-rated workplace for dads by Fatherly. We work to ensure a consistent interview process, fair compensation, and inclusive work environment for all.

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Technology we use

  • Engineering
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    • PHPLanguages
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    • TypescriptLanguages
    • SASSLanguages
    • jQueryLibraries
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What are Skillshare Perks + Benefits

Skillshare Benefits Overview

At Skillshare, we strive to create an inclusive culture in which each person is compensated fairly, has robust learning and development opportunities, and feels supported in bringing their whole self to work. We also believe that doing your best work means living a full life – that means different things for everyone, so we optimize for trust, invest to support remote teams, have an unlimited vacation policy (with a required minimum!), and encourage work-life balance.

Our perks include:

- Health, Dental and Vision coverage
- 401(k)
- Unlimited vacation (with a required minimum!)
- 14 weeks parental leave (gender neutral)
- Paid sabbaticals for tenured employees
- Learning and conference stipends
- $750 stipend for setting yourself up for success at home (think: desk, headphones, plants, ergonomic chair)
- Monthly reimbursement of up to $75 for high-speed internet services
- Stipend for mental health/well-being tools (Headspace, Talkspace, Peloton, etc.)
- Monthly coffee/tea reimbursement of up to $25
- Ongoing manager training with LifeLabs
- Inclusion workshops with Paradigm

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
In addition to our social committee, we have dedicated Diversity & Affinity groups in which team members decide to come together around a shared identity or background.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Unconscious bias training
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Read more about how we think about equity compensation here: https://medium.com/swlh/a-no-b-s-guide-to-startup-stock-option-grants-526a8bc33c2b
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Skillshare offers 14 paid weeks of paid parental leave to both birth-giving and non-birth-giving parent/s.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Skillshare creates professional development opportunities by offering an annual budget to attend external conferences, in addition to ongoing internal learning programming.
Lunch and learns
Promote from within
Customized development tracks

Additional Perks + Benefits

In addition to the above, we also offer a number of perks around flexibility – including the option between a 1-month bonus or sabbatical at your 3-year mark, and the ability to work remotely for up to a month from anywhere in the world when you've been on the team for one year.

An Insider's view of Skillshare

What are some social events your company does?

Moving fully remote has meant changing our approach to team-bonding. We are keeping the energy up with happy hours, trading Zoom backgrounds, and, recently, our affinity group for women of color hosted company-wide trivia that kicked off with a Rihanna dance break.

Chantel

Senior Creative Producer

How do you collaborate with other teams in the company?

Cross-team collaboration is frequent and organic at Skillshare; we foster a uniquely friendly atmosphere of openness and shared purpose. Through cross-team threads, project-based meetings, comments on RFC's, pull request reviews, Q&A sessions, and, of course, simple conversations, collaboration commonly happens across a table or across time zones.

Justin

Director of Engineering

What are some things you learned at the company?

I was immediately impressed and encouraged by the creative problem solving at Skillshare. Data plays a huge part in learning about our members, determining the most popular classes, and fostering creative community. I was a student within the community long before helping build it. My favorite experience so far has been learning watercolor basics.

Zhen

Director of Business Intelligence

How do you make yourself accessible to the rest of the team?

As a management team, we strongly believe in making ourselves accessible. This includes: 1:1s with direct reports, skip-level meetings, team-wide meetings, coffees with people across departments, and attending team events. More broadly, we apply the same foundational rule we all learned in kindergarten: treat people the way you want to be treated.

Sabrina

COO

What kinds of technical challenges do you and your team face?

We're in an exciting position - we have a product that we believe in and a community that believes in us. The question we face is: how can we build a platform which works for the Skillshare of today, but will scale to the needs of the Skillshare of the future? It’s not enough to keep up with growth; we must build for where our growth will take us.

Samantha

Director of Engineering

Jobs at Skillshare
14

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Finance
Data + Analytics
Design + UX
Dev + Engineer
Marketing
Product
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Senior Product Manager

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Our product team goal is to make Skillshare the world’s best online learning destination, with a robust, innovative ecosystem of product offerings that allow us to compete in a rapidly expanding and competitive market. As Senior Product Manager of Learning, you will lead a cross-functional product team and develop holistically designed learning experiences that work on all platforms, connecting key touch points on the web and on our mobile apps.

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As a Trusty & Safety Analyst at Skillshare, you’ll play a key role in enforcing our guidelines and keeping our community safe. We’re growing quickly and excited to bring someone on board who can help scale our Trust & Safety processes and support initiatives to stop fraud and abuse on Skillshare. This role sits on our Platform Operations team and works directly with our incredible creative community to investigate suspicious activity across the

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As a Site Reliability Engineer at Skillshare, you’ll play a key role in balancing our current operations with building for the future. We’re scaling quickly and are excited to bring someone on board who can help us continue to grow, improve, and mature our technical infrastructure. This role is an exciting blend of both infrastructure, internal developer tools, and operations, which means opportunity for impact across the board. We’ll look to

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Skillshare is looking for a Senior Product Marketer to help shape new product features and drive adoption efforts. The right candidate is a strategic leader and customer advocate with experience executing cross-functionally, at speed and scale. What you’ll do: Synthesize market and user journey insights to influence content and product roadmaps. Leverage existing data and gather new insights to foster a consistent, compelling and targeted

Strategic Finance Associate

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As Strategic Finance Associate at Skillshare, we’ll look to your expertise leveraging financial data to provide key insights that drive the company’s strategic decisions, financial forecasts, and operating plans. Reporting to the Director of FP&A, you’ll work closely with the executive team and other key stakeholders to ensure we’re making the best decisions possible for the business – which means opportunity for impact and exposure across the

Digital Marketing Manager, Paid Social

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We’re looking for an exceptionally talented digital marketing manager with hands-on experience running paid social programs focused on acquisition/performance. You will be responsible for the planning and execution of Skillshare’s global paid social program. The ideal candidate is a motivated self-starter who has a deep understanding of the paid social landscape, and understands how to build a scalable paid social program that can be optimized

Digital Marketing Manager, Paid Search

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We’re looking for an exceptionally talented digital marketing manager with hands-on experience running paid search programs focused on acquisition/performance. You will be responsible for the planning and execution of Skillshare’s global paid search program, which covers multiple markets, and is rising to become one of the largest acquisition drivers for the business. The ideal candidate is a detail oriented self-starter who has a deep

Senior Account Manager, Influencer Marketing

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As Account Manager, Influencer Marketing at Skillshare, you’ll be a part of one of the largest influencer marketing programs in the world - and one of the biggest growth engines for the company. We partner with thousands of creators each year and our program is scaling rapidly. You’ll oversee communications, negotiations, and content strategy for influencer relationships and will collaborate with our lead on expansion opportunities and developing

Staff Backend Engineer

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Skillshare is a mission-driven technology startup that has built an online learning community where millions come together to take the next step in their creative journey. We want our community to get inspired, learn new skills, and work in ways they care about so that living a creative life is possible for everyone. As a Staff Backend Engineer, you’ll act as a technical leader within Skillshare to help define the tactical approach and

Senior Designer, Growth

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At Skillshare, our mission is to inspire creativity through discovery. We’re building a global platform that empowers millions of members to come together, find inspiration, and take the next step in their creative journey.  As a Lead Designer, you’ll lead efforts to grow, engage, and retain our vibrant global user base. You’ll actively identify and drive data informed growth outcomes as well as be a key contributor to the voice of product

Director of Product Management, Learning

Skillshare
Remote
3 days ago
+42
As Director of Product, Learning you will define and lead the strategy for all of Skillshare’s core learning products, both within our subscription memberships and informing how we grow into a transactional marketplace. Our product team goal is to make Skillshare the world’s best online learning destination, with a robust, innovative ecosystem of product offerings that allow us to compete in a rapidly expanding and competitive market. Alongside