Job Title: Product Support Specialist-JMEM
Company: Altus Engineering
Location: Aberdeen Proving Ground, MD
Salary: $85,000-130,000
Position Overview: We are seeking a Product Support Specialist to work with the Joint Technical Coordinating Group for Munitions Effectiveness (JTCG/ME) Program Office supporting Joint Munitions Effectiveness Manual (JMEM) products.
Key Responsibilities:
- Provide technical and data support to the JTCG/ME Capabilities and Standards (C&S) Integrated Product Team (IPT), including maintaining and updating technical databases and repositories to support the integration of approved data
- Support data requests by reviewing requirements, coordinating the collection and approval of information, and distributing approved data to authorized users.
- Coordinate with government personnel, technical teams, external data and model suppliers, and other stakeholders to resolve technical issues and support program requirements.
- Maintain and update product documentation, graphics, help files, technical publications, and other program materials.
- Support the publication and distribution of approved and maintain associated distribution records and accounts.
- Maintain historical archives and master copies of technical handbooks and other JTCG/ME materials to support future revisions and modifications.
- Prepare and maintain records of archived program materials and coordinate disposition activities with the Government.
- Support technical meetings and working groups through virtual participation and approved CONUS travel.
Qualifications/Desired Skills:
- Bachelor's degree in a Bachelor's degree in a STEM discipline, Information Technology, Information Systems or Business Systems and 3 years of relevant experience OR
- In lieu of degree, 5 years of relevant experience
- SECRET Security Clearance required with the ability to obtain TOP SECRET
- Experience working with relational databases and database management systems
- Basic programming or scripting experience, with the ability to make minor code modifications, troubleshoot existing functionality, and support software enhancements.
- Ability to understand existing software code and work with developers or technical teams to identify and resolve issues.
- Must be able to work independently, be detail oriented and organized
- Ability to communicate effectively, both orally and in writing, among a variety of audiences
- Experience working with military systems and databases.
In addition to these skills, we also desire a candidate who has provided previous support or has experience with the following:
- Weaponeering
- Targeting
- Vulnerability/Lethality Modeling
What We Offer:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
If you're driven by intellectually stimulating work, enjoy collaborating with talented peers, and thrive in a high-performing environment, then Altus may be for you!
About Us: Founded in 2003, Altus Engineering is a Maryland small business providing professional engineering services to the Department of Defense and industry customers. These include high-quality software development services, system modeling and simulation, scientific research, and performing engineering analysis of combat systems and personnel vulnerabilities. We pride ourselves on providing outstanding professional and technical services through building and empowering teams that will continue to grow with us.
Skills Required
- Bachelor's degree in a STEM discipline, Information Technology, Information Systems, or Business Systems plus 3 years of relevant experience
- In lieu of degree, 5 years of relevant experience
- SECRET security clearance (active) with ability to obtain TOP SECRET
- Experience working with relational databases and database management systems
- Basic programming or scripting experience to modify code, troubleshoot, and support enhancements
- Ability to understand existing software code and work with developers or technical teams to resolve issues
- Experience working with military systems and databases
- Ability to communicate effectively, orally and in writing, with varied audiences
- Ability to work independently, be detail oriented and organized
- Weaponeering experience
- Targeting experience
- Vulnerability/Lethality Modeling experience
What We Do
𝐀𝐋𝐓𝐔𝐒 | Experienced engineering firm specializing in research & development, test & evaluation, and software development, delivering tailored solutions for mission-critical projects within federal agencies. 𝗖𝗔𝗚𝗘 𝗖𝗼𝗱𝗲: 3JEW9 𝗨𝗘𝗜: NMJLMSVZJMB4 𝗦𝗢𝗟𝗨𝗧𝗜𝗢𝗡𝗦 🎯 Research & Development (R&D) 🎯 Test & Evaluation 🎯 Software Development 𝗗𝗜𝗙𝗙𝗘𝗥𝗘𝗡𝗧𝗜𝗔𝗧𝗢𝗥𝗦 | ALTUS has over 15+ years of experience in Engineering, Test & Evaluation, Research & Development, and Software Development. We currently are on GSA MAS, OASIS+, and Seaport NxG and have had 18 Prime Contract awards. 𝗣𝗔𝗦𝗧 𝗣𝗘𝗥𝗙𝗢𝗥𝗠𝗔𝗡𝗖𝗘 ➜ DoD | ARMY | DEVCOM ➜ DoD | USMC | PM LTV ➜ DoD | ARMY | ASC Computational, Survivability, Vulnerability, and Lethality Modeling, Systems Engineering, Modeling & Simulation, Data Analysis, CAD Modeling, Ballistic Testing, Materials Testing, Oil & Lubricant Testing, and Systems Evaluation, Agile, DevSecOps, Data Visualization, Software Architecture Design, Algorithm Development, High-Performance Computing, Custom Application Development, Software Optimization, Validation, Verification, Web Development, Mechanical Systems Engineering, Material Science, Biomedical Engineering, Performance Assessment, Statistical Modeling, Finite Element Analysis (FEA), Test Planning, Test Execution, Engineering Change Proposals, Laboratory Management, CAD Design, Artificial Intelligence (AI), Machine Learning (ML), Database Administration, User Experience Design, DevOps, Big Data Analytics, Software Testing, Predictive Maintenance Systems, Autonomous Systems Engineering, Systems Integration Testing, Computational Fluid Dynamics (CFD), Robotics Process Automation (RPA), Natural Language Processing (NLP), Edge Computing Solutions, Cloud Infrastructure Management, Human-Machine Interface (HMI), Advanced Materials Development, Smart Sensor Integration, Remote Sensing Technologies, Advanced Signal Processing, Mobile Application Development
