Product Support Engineer III

The SNC TRAX (Tactical Radio Application eXtension) Program Tactical Datalinks Product Support Engineer (TDL PSE) must have an advanced understanding of the fundamentals of tactical datalinks and how to integrate them into military operations. An advanced understanding of tactical air and ground communications and a basic understanding of networking operations is a must. Must be able to understand customer requirements, develop robust Tactical Datalinks hardware/software solutions in order to fully support the mission Tactical Datalink capability. Must be expert in Link-16, VMF, Mobile Adhoc NETworks, (MANET), TRAX, and various other protocols/military tactical data links. JICO rating is desired. Must be able to possess a DOD clearance specific to the contract, be able to obtain the applicable medical examinations for deployments and be willing to fly on military aircraft in support of operations around the globe.

The Mission Solutions and Technologies (MST) business area provides affordable, turn-key command/control, communications, integrated ISR, force protection and security solutions worldwide. The MST team has a long legacy of supporting the Department of Defense, Department of Homeland Security, commercial and international customers with years of experience in platform operations, engineering and full lifecycle management across domains – air, land, sea, space and cyber.

Responsibilities:

• The TRAX Tactical Datalinks Product Support Engineer is expected to be intimately familiar with all aspects of operation and employment of the software and equipment specified under field service contracts.

• Stateside travel is required up to 50% annually (Training, Exercise, and Integration support to end users).

• Expect OCONUS deployment (hostile/ incentive pay in accordance with DoS rates if applicable) annually in intervals of 90 days (work continues as normal when stateside).

• Primary management office is located in Southern Pines, NC.

• Place of duty will be in Southern Pines, NC with 50% travel.

• Candidates hired for this position will be subject to a post offer, pre-hire, pre-deployment medical assessment.

Qualifications You Must Have:

• High school diploma or GED equivalent.

• 6+ years of experience in a technical support or engineering role.

• Higher level relevant degree may substitute for experience.

• Full understanding of military operations

• Subject matter expertise in one of three areas:  Tactical Data Links; Tactical Radios, or computer networking

• Stateside/International travel is required up to 50% annually (Training, Exercise, and Integration support to end users)

• Expect OCONUS deployment to austere locations (hostile/ incentive pay in accordance with DoS rates) in intervals of 50 days deployed (work continues as normal when stateside).

• An active Secret U.S. Security Clearance is required, TS with SCI eligibility is preferred.  

• An active passport or the ability to immediately obtain one. 

Qualifications We Prefer:

• Thorough knowledge of tactical datalink hardware is highly desirable such as AFATDS, ADSI, Link 16 terminals

• Direct experience with Multi-TDL networks or tactical datalink communications is highly desirable.  

• JID-TC certificates are highly desirable (JT-101, 102, 201, 220, 301, or 310)

• Current Security+ certificate is desirable

• Current Network+ certificate is desirable

Essential Functions:

• Ability to sit and work at a computer for extended periods.

• Hand/finger dexterity for operating computer equipment.

• Ability to lift up to 20 lbs occasionally.

• Capability to work in an office or hybrid environment.

• Occasional travel may be required.

This posting will be open for application for a minimum of 5 days and may be extended based on business needs.

SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more.

IMPORTANT NOTICE:

This position requires current/active Secret U.S. Security Clearance. U.S. Citizenship status is required as this position needs an active U.S. Security Clearance for employment. Non-U.S. Citizens may not be eligible to obtain a security clearance. The Department of Defense Consolidated Adjudications Facility (DoD CAF), a federal government agency, handles the adjudicative aspects of the security clearance eligibility process for industry applicants. Adjudicative factors which affect the outcome of the eligibility determination include, but are not limited to, allegiance to the U.S., foreign influence, foreign preference, criminal conduct, security violations and illegal drug use.

SNC is a global leader in aerospace and national security committed to moving the American Dream forward. We’re known and respected for our mission and execution focus, agility, and disruptive and rapid innovation. We provide leading edge technologies and transformative solutions that support our nation’s most critical security needs. If you are mission-focused, thrive in collaborative environments, and want to make our country stronger with state-of-the-art technologies that safeguard freedom, join our team!

SNC is an Equal Opportunity Employer committed to an environment free of discrimination. Employment decisions are made based on merit without regard to race, color, age, religion, sex, national origin, disability, status as a protected veteran or other characteristics protected by law.