Product Support Analyst

Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Location:
Brisbane
Category:
Business Support
Position Type:
Permanent
Job Reference:
BOE/1909931
Attachments:
No File Attached
Share This:
About Boeing Defence Australia
Boeing Defence Australia (BDA) is shaping the future of aerospace and delivering some of the nation's most important programs for the Australian Defence Force. Joining us is a chance to make your mark, working with a diverse team that is united in pushing the boundaries of imagination and excellence.
The Opportunity
The Boeing MQ-28 Ghost Bat is a globally significant program that will deliver a disruptive advantage to support Defence operational capabilities. As we continue to accelerate the development program and expand the aircraft flight envelope through the test program, we are seeking the very best talent from a diverse range of backgrounds to help grow and contribute to our innovative team.
Boeing Defence Australia are seeking a Product Support Analyst (PSA) to join our MQ-28 Operations and Test team. This role will report to the MQ-28 Logistics Engineering Manager and ensure delivery of product support services across the program. The ideal candidate will be an excellent communicator, capable of working in a diverse and geographically dispersed team in a dynamic environment.
This role can be based in Brisbane or Amberley.
Candidate should possess the following attributes:

• Team-Oriented and Challenge-Driven: The candidate should thrive in a team environment and enjoy tackling challenges, demonstrating a collaborative spirit and a proactive approach to problem-solving.
• Eagerness to Learn: A strong desire and ability to learn new concepts, processes, and technologies is essential, ensuring continuous personal and professional development.
• Diversity and Inclusion Advocate: The candidate should actively leverage diversity and inclusion to promote innovative thinking, recognizing that a variety of perspectives can lead to more effective and creative solutions.
• Attention to Detail and Quality Mindset: keen attention to detail is crucial, along with a commitment to maintaining high-quality standards in all aspects of work, ensuring accuracy and thoroughness in disposal activities.

The MQ-28 Product Support Analyst is a member of the Boeing Defence Australia Product Support, Training and Maintenance Capability. In this role you will work within the MQ-28 Product Support teams in the development and maintenance of support system solutions.
Responsibilities
Product Support Analyst responsibilities will include:

• Prepare Logistics Product Data (LPD) by utilizing Product Support Analysis (PSA) techniques, ensuring that all data meets the program's provisioning requirements.
• Ensure that all analyses and reports align with the program's provisioning requirements, facilitating effective logistics support.
• Utilize technical knowledge and analytical skills to support the development and maintenance of support equipment, ensuring operational readiness
• Follow quality processes and systems to ensure the LPD is complete and accurate IAW team plans, process and international standards.
• Collaborating with Product Support team members, responsible for self-quality checks, highlighting process improvements to Team Lead; and
• Working closely with Product Support Analysis Technical Leads to ensure timely and accurate completion of tasks to achieve project deliveries.

Desirable Experience/Qualifications
To be successful you will have:

• Experience in engineering, maintenance, operational or supply support environments, or Defence knowledge desirable
• Experience/training in developing GEIA- STD-0007C, MIL-STD-1388, DEF (AUST) 5691/5692, S3000L Logistics Product Data is highly desirable
• Experience in preparation of Integrated Logistics Support (ILS) Contract Data Requirements Lists (CDRLs) such as ILS-550 RCMAR, ILS-560 Level of Repair Analysis Report (LORAR), ILS-1050 Codification Data is highly desirable
• Eligibility for an Australian Government Security Vetting Agency (AGSVA) Defence Security Clearance
• Current Australian Citizenship

Applicants must be Australian Citizens to meet Defence security requirements.
You may require a Foreign Work Authorisation (FWA) in order to perform this role. This is not a requirement set or determined by Boeing but by the Department of Defence under laws issued in 2024. Please refer to the Department of Defence website to understand these requirements.
What's on offer?
Boeing values the health and wellbeing of our employees and offer true flexibility including working from home, compressed work weeks, and opportunities for part time arrangements, allowing you to balance your career with what is important to you outside of work.
Other benefits:

• Work on cutting edge projects with opportunities to work across platforms.
• Attractive remuneration and annual bonus.
• Formal mentoring and training as well as on the job learning.
• Formal reward and recognition program.
• Access discounts for health insurance, travel and accommodation.
• Paid study leave, paid parental leave and Defence leave.
• Salary packaging options available.
• Health and wellbeing benefits including annual flu vaccinations and Employee Assistance Program.
• Social and community groups.

BDA works with strong links with our global Boeing community and we strongly encourage collaboration with our international counterparts.
We are committed to building a diverse and inclusive workplace. Female applicants, people of Aboriginal or Torres Strait Island descent and veterans are encouraged to apply.
If you are ready to join an innovative industry leader and would like to register your interest in working for Boeing, please click Apply Now.
Equal Opportunity Employer:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.