You see money management as more than a collection of banking features. You see an opportunity to help millions of Australians build confidence, make better decisions and achieve their financial goals.
At CommBank, we're reimagining the future of money management through Australia's leading digital banking experience. We're looking for an exceptional Product Stream Lead to shape and lead our Money Management Product Stream, creating experiences that help customers understand, organise, optimise and grow their financial lives.
Our ambition is to create a connected ecosystem that customers cannot live without, moving beyond simply presenting information to providing trusted guidance that helps customers confidently take action.
This is a unique opportunity to lead a strategic product stream at scale, combining product strategy, customer experience, data, AI, behavioural design and technology to deliver meaningful outcomes for millions of customers.
Do work that matters:Customer Digital & AI (CDAI) is responsible for the CommBank App and NetBank, serving millions of Australians every day.
As Product Stream Lead, Money Management, you'll define and deliver the strategy for one of the CommBank App's most important customer experiences. You'll lead multiple connected squads, directly lead one squad, and coach Product Leads and Product Managers responsible for delivering the stream's outcomes.
You'll bring together customer insight, behavioural data, market opportunity, AI and emerging technology to invent new ways for customers to manage their money, spanning:
Spending insights and transaction intelligence
Savings, goals and financial wellbeing
Personal financial management experiences including bills, expenses, spending and cash flow
AI-powered insights, recommendations and guidance
Emerging capabilities that help customers take greater control of their financial lives
You'll balance bold innovation with disciplined execution, ensuring experiences are simple, accessible, explainable and operated safely within the Bank's risk appetite.
See yourself in our team:The Digital team is redefining how customers experience banking, with the CommBank App at the centre of their financial lives. We bring together Product, Design, Engineering, Data and AI to create intuitive and personalised experiences that help customers get more from their relationship with CommBank.
The Money Management Product Stream helps customers stay on top of their spending, plan ahead, build savings habits and make progress towards their financial goals.
You'll work alongside exceptional leaders across Product, Design, Technology, Data and Risk to solve meaningful customer problems and shape the future of digital banking.
What you'll do:Define the future of money management:Develop and evolve the vision, strategy and roadmap for the Money Management Product Stream.
Identify emerging customer needs, behavioural opportunities, market trends and technology shifts.
Translate customer insights, data and strategy into investment priorities and product decisions.
Champion innovative solutions that help customers build confidence and control over their money.
Align priorities, roadmaps and delivery plans across multiple squads and customer journeys.
Drive strategic trade-off decisions that maximise customer and business value.
Ensure teams remain focused on measurable outcomes rather than outputs.
Manage stream performance and value realisation across the portfolio.
Use customer research, analytics and experimentation to uncover opportunities.
Balance customer desirability, commercial viability, technical feasibility and risk considerations.
Drive improvements in customer engagement, satisfaction and financial wellbeing.
Leverage data and AI to create personalised and proactive customer experiences.
Lead, coach and develop Product Leads and Product Managers across the stream.
Foster a culture of ownership, experimentation, customer obsession and continuous learning.
Elevate product discovery, decision-making and delivery practices.
Partner closely with Design, Technology, Data and Risk leaders to achieve shared outcomes.
Extensive experience with native mobile app products and customer experiences.
Significant experience leading digital products, platforms or customer experiences at scale.
Proven success defining product strategy and leading multiple teams towards a shared vision.
Strong customer, commercial and strategic thinking capabilities.
Deep expertise in product discovery, experimentation and data-driven decision making.
Outstanding stakeholder engagement and influencing skills.
Experience building and developing high-performing product teams.
Strong understanding of modern product operating models and agile ways of working.
Curiosity about AI, behavioural design and emerging digital experiences.
Experience in banking, fintech or large-scale digital consumer platforms.
Experience developing savings, budgeting, financial wellbeing or money management products.
A track record delivering highly personalised digital experiences.
Experience balancing customer outcomes, commercial outcomes and regulatory obligations in complex environments.
At CommBank, you'll have the opportunity to:
Shape experiences used by millions of Australians every day.
Lead one of the most strategically important product streams in Digital.
Help define the future of AI-powered money management.
Work alongside some of Australia's leading product, design and technology practitioners.
Build products that improve customers' financial wellbeing and confidence.
Grow your leadership impact within one of Australia's leading product organisations.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Skills Required
- Extensive experience with native mobile app products and customer experiences.
- Significant experience leading digital products, platforms or customer experiences at scale.
- Proven success defining product strategy and leading multiple teams towards a shared vision.
- Experience leading, coaching and developing Product Leads and Product Managers.
- Deep expertise in product discovery, experimentation and data-driven decision making.
- Strong customer, commercial and strategic thinking capabilities.
- Outstanding stakeholder engagement and influencing skills.
- Strong understanding of modern product operating models and agile ways of working.
- Curiosity about AI, behavioural design and emerging digital experiences.
- Experience in banking, fintech or large-scale digital consumer platforms.
- Experience developing savings, budgeting, financial wellbeing or money management products.
- A track record delivering highly personalised digital experiences.
- Experience balancing customer outcomes, commercial outcomes and regulatory obligations in complex environments.
Commonwealth Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Commonwealth Bank and has not been reviewed or approved by Commonwealth Bank.
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Leave & Time Off Breadth — The bank offers additional Life Leave, the option to purchase up to four extra weeks, pet leave, and paid volunteering leave alongside flexible-working options. Public materials indicate these leave features compare well within Australian banking.
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Parental & Family Support — Permanent employees can access up to 18 weeks of paid parental leave, and superannuation is paid for up to 34 weeks of unpaid parental leave. These provisions extend support for new parents beyond standard settings.
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Wellbeing & Lifestyle Benefits — Access includes CBHS Health Fund, Fitness Passport, a 24/7 wellbeing platform with telehealth, an Employee Assistance Program, and employer‑paid income protection for up to two years, alongside staff banking perks and share plans. This combination provides day‑to‑day value across health, protection, and financial perks.
Commonwealth Bank Insights
What We Do
Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services. We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances.
