Position: Product Specialist
Salary Range: $23 per hour
Job Location: Wentzville MO, 63385
Hours/Shift: Monday-Friday; Day Shift
Join Our Expert Team – Help Neighbors & Share Your Product Knowledge!
We’re on the hunt for a passionate product specialist who’s excited to engage with our neighbors, answer their questions, find opportunities to help, and help build a welcoming, knowledgeable, and interactive community. But that’s not all—we’re also looking for someone who loves to dive in, get their hands dirty, and truly experience our products from the neighbor's perspective—whether that’s through installs, demos, or just playing around to learn the ins and outs. If that sounds like you, we’d love to chat!
What You'll Be Doing
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Answering product-related questions from our neighbors (customers) and turning them into helpful, informative content on our site.
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Engaging in follow-up conversations to keep the discussion going and make sure our neighbors feel heard.
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Being a go-to resource within the company for product knowledge and helping out where needed.
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Staying hands-on with products—learning through installs, demos, and testing to keep your expertise sharp.
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Bringing an enthusiastic, positive mindset and a willingness to adapt as things evolve.
What We’re Looking For
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Strong product knowledge (or the drive to learn fast!).
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A natural conversationalist—someone who can connect with customers in a friendly, helpful way.
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A team player who’s happy to share knowledge and support others.
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Adaptability—things change, and we need someone who’s ready to roll with it.
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A love for problem-solving and making things easier for our neighbors.
Sound like a good fit? Let’s chat! Apply today and join a team that’s all about helping people and making product knowledge more accessible for everyone.
Skills Required
- Strong product knowledge or ability to learn quickly
- Excellent conversational and customer-facing communication skills
- Team player willing to share knowledge and support others
- Adaptability to changing processes and priorities
- Problem-solving mindset focused on making things easier for customers
What We Do
etrailer.com is the world's leading online retailer of custom-fit towing accessories. Our company dates back to 1946 when we were founded by Henry Bross as a small family business. First an R.V. park and then a service station with the intention of serving the local neighborhood, a need for quality parts and accessories at an affordable price quickly became apparent. The company began growing to serve an ever-larger market, and in 1976 we constructed a massive new showroom, warehouse, and installation facility that quickly became a regional destination. Customers began traveling from all of the surrounding states to get the supplies they needed and were unable to find locally, or for a fair price. We carry thousands of vehicle accessories such as custom-fit trailer hitches for over 3,100 different vehicles, performance chips, heavy-duty towing supplies, trailer parts, bike racks, cargo carriers, step bars, tonneau covers, lights, car covers, RV supplies, floor mats, and much more, to help you make your vehicle more useful and more fun. Our decades of experience and enormous buying power ensure that you will get quality parts, and excellent service, at the lowest price possible.
