Product Specialist

Posted 8 Days Ago
Be an Early Applicant
London, KY, USA
In-Office
Entry level
Automotive • Retail • Transportation
The Role
Greet customers, guide vehicle selection, perform vehicle walkarounds and supervised test drives, explain features and technology, log CRM activity, support sales team transitions, maintain showroom appearance, and stay current on model and promotion information.
Summary Generated by Built In

Legacy Automotive Network is hiring Product Specialists to support our growing automotive dealerships. This is an excellent entry-level automotive opportunity for individuals who enjoy customer service, sales support, and working with the latest vehicle technology. No automotive experience required—we provide a full paid training program to set you up for success.

What We Offer
  • Competitive pay structure (experience welcomed but not required)

  • Paid training program with ongoing career development

  • Medical, dental, and vision insurance

  • 401(k) / retirement plan

  • Paid time off and holiday pay

  • Employee discounts on vehicles, service, and parts

  • Opportunities for advancement across multiple dealership locations

  • Supportive, team-focused work environment

Position Overview

As an Automotive Product Specialist, you play a key role in the customer experience. You will guide shoppers through vehicle features, help them explore our inventory, and support the sales team throughout the buying process. This role is perfect for someone who wants to start a career in automotive sales, enjoys working with people, and thrives in a fast-paced retail environment.

Key Responsibilities
  • Welcome customers to the dealership and assist with vehicle selection based on needs, lifestyle, and budget

  • Conduct professional vehicle walkarounds, explaining features, options, and benefits

  • Demonstrate new and pre-owned models, including technology, safety systems, performance features, and trim differences

  • Lead and supervise test drives while ensuring a positive, safe experience

  • Maintain strong working knowledge of dealership inventory, promotions, and manufacturer incentives

  • Log customer information and follow-up activity in the CRM system

  • Provide sales support by transitioning customers to a Sales Consultant or Manager for pricing and purchase steps

  • Stay up to date on product training, new model releases, and automotive industry trends

  • Maintain a clean, organized showroom and professional appearance at all times

Qualifications
  • Strong communication and customer service skills

  • Friendly, energetic, and team-oriented

  • Professional appearance and demeanor

  • Ability to learn and explain automotive technology and features

  • Comfortable being active on your feet throughout the day

  • Valid driver’s license with acceptable driving record

  • Weekend availability (standard for retail dealership operations)

  • Customer service, retail, hospitality, or previous sales experience (preferred)

We maintain a strong policy of Equal Employment Opportunity for all associates. We hire, train, promote, and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws.

Skills Required

  • Strong communication and customer service skills
  • Friendly, energetic, and team-oriented
  • Professional appearance and demeanor
  • Ability to learn and explain automotive technology and features
  • Comfortable being active on your feet throughout the day
  • Valid driver's license with acceptable driving record
  • Weekend availability
  • Customer service, retail, hospitality, or previous sales experience
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The Company

What We Do

Legacy Automotive Network is a premier automotive dealership group specializing in the sale of new and pre-owned vehicles. They provide comprehensive expert vehicle care, with trained technicians handling everything from routine maintenance to major repairs. Additionally, they offer flexible, transparent financing options tailored to fit real budgets, ensuring a simple and stress-free buying experience for all customers.

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