The Role
Demonstrates vehicle features, benefits, and value to customers through in-person, phone, print, and digital communication. Adapts communication to customer needs, processes data for management analysis, follows applicable regulations and dealership procedures, and supports customer interactions in showroom and outdoor vehicle display environments. Requires standing, walking, and occasional lifting, with evening, weekend, and holiday hours as needed.
Summary Generated by Built In
Preferred Qualifications
Competencies
- Excellent communication skills with the ability to communicate via face-to-face, phone, or by other means of communication
- Ability to demonstrate the feature, benefits and value of vehicles using print, digital and in person communication
- Ability to vary communication style to the needs of the customer
- Ability to understand, keeps abreast of, and comply with federal, state, and local regulations that impact business
- Computer proficiency
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to process data and organize it for management analysis
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Ability to understand and follow work rules and procedures
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- Ability to interact well with others
Supervisory Responsibility
N/A
Work Environment/Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds
This position requires a good deal of walking or standing, or this position could involves sitting most of the time with some pushing and pulling of arm or leg controls
This position will require the employee to be standing for prolonged periods of time
This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis
This position requires the ability to hear and to talk
This position requires the ability to perform repetitive motion (doing the same activity over and over throughout the day)
This position may encounter heat and cold when demonstrating vehicles to customers
This position may work in on both a covered area (showroom) and outdoor area when vehicles may be stored or on display
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds
This position requires a good deal of walking or standing, or this position could involves sitting most of the time with some pushing and pulling of arm or leg controls
This position will require the employee to be standing for prolonged periods of time
This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis
This position requires the ability to hear and to talk
This position requires the ability to perform repetitive motion (doing the same activity over and over throughout the day)
This position may encounter heat and cold when demonstrating vehicles to customers
This position may work in on both a covered area (showroom) and outdoor area when vehicles may be stored or on display
Position Type/Expected Hours of Work
Work evening, weekend and holiday work hours as required.
Work evening, weekend and holiday work hours as required.
Required Education and Experience
High School Diploma or equivalent; and one to two year related experience and/or training; or equivalent combination of education and experience. Prior retail experience is required.
High School Diploma or equivalent; and one to two year related experience and/or training; or equivalent combination of education and experience. Prior retail experience is required.
Preferred Education and Experience
Associate's degree (A. A.) or equivalent; and one to three year related experience and/or training; or equivalent combination of education and experience. Prior retail experience in a dealership is preferred.
Associate's degree (A. A.) or equivalent; and one to three year related experience and/or training; or equivalent combination of education and experience. Prior retail experience in a dealership is preferred.
Additional Eligibility Qualifications (Certification/Licenses/Registrations)
Manufacturer training is preferred but not required
Manufacturer training is preferred but not required
Skills Required
- High school diploma or equivalent
- One to two years of related experience and/or training, or equivalent combination of education and experience
- Prior retail experience
- Associate degree or equivalent
- One to three years of related experience and/or training, or equivalent combination of education and experience
- Prior retail experience in a dealership
- Manufacturer training
Penske Automotive Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Penske Automotive Group and has not been reviewed or approved by Penske Automotive Group.
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Healthcare Strength — Comprehensive medical, dental, and voluntary vision coverage are paired with prescription drug plans and 24/7 telemedicine. HSA and FSA options, including HSA contributions, support flexible healthcare spending.
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Retirement Support — A 401(k) plan with a company match is advertised alongside company-paid basic life insurance and disability coverage. These offerings strengthen long-term financial security for full-time employees.
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Leave & Time Off Breadth — Paid vacation, holiday, and sick time are included, and some administrative roles note stable weekday hours that support work-life balance. These time-off provisions are complemented by broader workplace perks like employee discounts.
Penske Automotive Group Insights
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The Company
What We Do
Penske Automotive Group (PAG) is an industry-leading transportation services company that operates more than 350 automotive retail and service locations. The company focuses on the sale and service of vehicles, providing a wide network of professional automotive care. They are committed to workforce diversity and offer various career pathways in sales, management, customer service, and automotive repair and services.
