Product Specialist

Posted 3 Days Ago
Be an Early Applicant
Detroit, MI, USA
In-Office
Entry level
Automotive
The Role
Greet and assist customers, assess needs, demonstrate vehicle features and technology, support vehicle deliveries, follow up to build relationships, and collaborate with teammates to deliver an outstanding customer experience. Part-time role (25–33 hours/week) with paid training and performance incentives.
Summary Generated by Built In
Product Specialist (Part-Time)

25–33 Hours Per Week | Flexible Schedule

Join the Team at Ray Laethem Buick GMC

At Ray Laethem Buick GMC, we believe buying a vehicle should be simple, convenient, and transparent. That's why we're looking for Product Specialists—not traditional salespeople.

If you enjoy connecting with people, solving problems, and working in a supportive, team-focused environment, we'd love to meet you.

What You'll Do

As a Product Specialist, you'll play an important role in creating an exceptional customer experience by:

  • Greeting and welcoming guests in a friendly, professional manner.
  • Learning about each customer's needs and helping them explore the best vehicle options.
  • Demonstrating vehicle features, technology, and benefits.
  • Assisting with vehicle deliveries to ensure every customer leaves excited about their new purchase.
  • Following up with customers to build lasting relationships.
  • Collaborating with teammates in a positive, supportive environment focused on shared success.
What We're Looking For

We're looking for individuals who are:

  • Friendly, positive, and personable.
  • Strong communicators who enjoy helping others.
  • Reliable, coachable, and eager to learn.
  • Comfortable using technology and social media.
  • Experienced in customer service, hospitality, retail, or sales (preferred but not required).
  • Passionate about delivering an outstanding customer experience.
What We Offer
  • Flexible part-time schedule (25–33 hours per week).
  • Paid training and ongoing coaching.
  • Competitive hourly pay plus performance incentives.
  • Supportive, team-oriented work environment.
  • Opportunities for career growth and advancement within a growing organization.
Why Ray Laethem Buick GMC?

As a family-owned dealership, we've built our reputation by putting people first—both our customers and our employees. Everything we do is guided by our core values:

  • Customer Service Above All Else
  • Pride in Our Team
  • Driven to Be the Best

We believe great organizations don't just create great employees—they develop great leaders.

If you're looking for more than just a job and want to be part of a team that's redefining the dealership experience, we encourage you to apply. We'd love to meet you!

Skills Required

  • Friendly, positive, and personable demeanor
  • Strong verbal communication and customer service skills
  • Reliable, coachable, and eager to learn
  • Comfortable using technology and social media
  • Experience in customer service, hospitality, retail, or sales
  • Passionate about delivering an outstanding customer experience
  • Availability for a flexible part-time schedule (25-33 hours/week)
Am I A Good Fit?
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The Company
Year Founded: 1980

What We Do

Ray Laethem Buick GMC is a premier automotive dealership dedicated to providing exceptional service and a wide selection of new and pre-owned Buick and GMC vehicles. They offer an extensive inventory of cars, trucks, and SUVs, alongside top-notch maintenance and repair services provided by certified technicians in a state-of-the-art service center, and diverse financing options designed to accommodate various budgets.

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