Mercedes Benz Silver Spring, a part of MileOne Autogroup, is hiring for a new job role of an Product Concierge !!
This role will support our mission in becoming the most desired electric luxury brand. The Product Concierge will act as the dealerships go-to resource for both customers and dealership employees about tops specifically related to Mercedes-Benz vehicles. The Ideal Product Concierge should be customer-oriented, empathetic, patient, knowledgeable about current technology trends, passionate about the product, and open to learning and sharing knowledge,
Experience Everything MileOne has to Offer:
- Competitive compensation $20 an hour, with the potential to increase in time. Opportunity to earn bonuses based on deliveries, sales assistance, customer service etc.
- Full time position with flexible working hours
- Training and mentoring
- Great opportunities for advancement
- Positive, success driven work environment
- State of the art CRM, Inventory management & Internet resources
Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.
Essential Duties:
- Explaining and demonstrating Mercedes-Benz vehicle features and technologies
- Educating customers on charging networks and options, including home charging
- Ensuring dealership Mercedes-Benz vehicles are delivered as connected via Mercedes Me Connect and Mercedes Me Charge
- Assists in the resolution of customer technology questions related to Mercedes-Benz Vehicles
- Assist in training dealership staff on Mercedes-Benz Topics and Technologies along with awareness of local and federal tax incentives
- Assist dealership in the hosting of Mercedes-Benz -related consumer events
- Assist dealership sales department in conducting Mercedes-Benz test drives and maintenance of test drive inventory
Qualifications:
- Valid Driver’s License, with less than 2 moving violations
- Must be at least 18 years old
- Must be able to effectively communicate and demonstrate each feature of the vehicle
- Must be available to work nights, weekends
- Ability to explain technology to individuals who may/may not be technologically inclined
- Self-Starter with proven ability to seek out new ways to build opportunities for the dealership and customer satisfaction
MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.
By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.
Salary Range
$20Mercedes-Benz of Silver SpringPost Internally and Externally
Zip Code
20904Top Skills
What We Do
MileOne Autogroup represents 25 automobile brands at 67 dealerships and 8 body shops within the Hall, Heritage, Herb Gordon, Mercedes-Benz of Annapolis and MotorWorld divisions. We are the largest automotive sales and service network in the Mid-Atlantic region with the corporate office in Towson, Maryland and dealerships located throughout Maryland, Pennsylvania, Virginia, North Carolina and Delaware.
We believe taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne is dedicated to meeting the needs of our employees and then exceeding them by providing opportunities for career growth, outstanding benefits, competitive salaries and a culture designed to allow you to be your best. We are always seeking talented and motivated individuals who want to begin an exciting and rewarding career in a growing company.
