Product Solutions Engineer (Japan Market)

Wix makes it possible for anyone to succeed online. Since 2006, we’ve grown to around 5,300 employees in 22 countries, launched over 40 products, and serve over 282 million users and their visitors worldwide. At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level. 

Although we’re already industry leaders in web creation and business, our work is nowhere near done. Our goal is to become the main engine of the Internet so we can create a more open web for all.

We're proud to be an equal opportunity employer. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as an employer: creating a work environment where everyone is welcome, and anyone has the right to succeed.

As a Product Solutions Engineer, you'll partner with cross functional teams, lead technical discovery sessions, and design tailored solutions to meet client needs. In your day-to-day role, you will:

• Provide training and present new feature and product demos to both our partners and users
• Provide consultations to identify and solve business challenges
• Collaborate closely with development, product, and engineering teams to define technical requirements, influence platform enhancements, and advocate for partners and regional client needs 
• Work hands-on with APIs, web technologies (HTML, CSS, JavaScript)  to ensure smooth and efficient deployment of Wix solutions 
• Work collaboratively with Product Managers across Wix’s international and dynamic environment to create or enhance features
   

• 3+ years of experience in onboarding, training, or consulting in the SaaS space, with a proven track record of driving customer success and long-term product adoption across diverse industries
• Extensive experience collaborating with cross-functional stakeholders, including product, engineering and executive teams, to identify, address and solve complex business challenges through data-driven strategies
• Fluent in both Japanese, business-level English, with strong communication skills in technical and business settings
• Advanced proficiency in JavaScript, particularly with the React framework, along with deep hands-on experience in implementing and optimizing Web Analytics 
• A solid understanding of security practices, including data privacy and access control – an advantage
   

We are Wix’s Sales and Account Management Guild and we empower new users, agencies, and enterprises to solve their digital needs through Wix products and solutions. We aim to increase sales by fostering enterprise partnerships and generating high-intent traffic to Wix outside the traditional traffic acquisition funnel. As a vast group including Sales, Sales Support, Revenue Operations, Sales Development, Business Development, and Customer Success, we play an essential role in building brand partnerships and moving Wix forward.