Product Services Associate

What You'll Do:

• Build customized configurations to digitize and improve the client workflow experience
• Scrub and upload customer data into the platform
• Provide customer documentation and specifications for successful transitions to Customer Success
• Communicate with internal teams of updates and changes
• Manage, prioritize, and respond to ad-hoc requests

What You'll Bring:

• Bachelor’s degree
• Microsoft Excel intermediate-expert; proficiency in other Microsoft Office products
• Basic understanding of databases/SQL familiarity is a plus
• The ability to learn quickly and adapt to a fast-paced, changing environment 
• Ability to learn technology quickly through instruction and self-training

Our Hiring Process:

• A member of our People & Wellness Team will carefully review your resume. If you’re a great match:
• We’ll invite you to schedule a call at a convenient time where you’ll share your experiences and expectations and learn more about the role and life at Aclaimant;
• We’ll introduce you to your potential future manager (and perhaps a few other Aclaimers) for an opportunity to showcase your skills and abilities during an in-depth interview and/or assessment;
• We’ll contact people you’ve worked with and get permission to review your background; and
• We’ll make you a competitive salary offer that includes fully covered health benefits, 401(k) retirement plan with match, flexible vacations options, and remote work arrangements.


Assessments: One series of 3 separate Excel assessments (time commitment ~2 hours)