Product & Service Quality Manager

Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Commercial Airplanes (BCA) has an exciting opportunity for a First-Line Product & Services Quality Manager (Level K) to support the 777X Quality Program Operations Team onsite in Everett, WA. This role will lead quality assurance activities across for Tooling Quality and Quality Planning teams. This position is available for 2nd shift.
The ideal candidate will be a reliable and competent professional who possesses the ability to work well across diverse groups and effectively collaborate across organizational boundaries. The candidate will be a problem solver who relies heavily on data and analysis to drive decisions and a leader who can effectively implement solutions in an ever-evolving environment. Transformational leadership skills will be necessary to build team engagement and lead quality team members in implementing key initiatives including One Boeing Production System, Defect Reduction and Lean Manufacturing. The ideal candidate will exhibit resilience and tenacity in implementing improvements in an established and regulated production and quality system.
A manager in this role will develop cross-functional partnerships to achieve team and program goals while developing a work environment that promotes accountability, trust, teamwork, quality and safety. This role will lead a team of quality personnel onsite in Everett.
Position Responsibilities:

• Manage employees who evaluate and ensure that products, services and processes comply with customer contract requirements, engineering requirements, company procedures and government regulations
• Develops and executes business plans, policies and procedures and develops organizational and technical strategies to improve performance
• Provides education and coaching on the Quality System
• May make airworthiness determinations on behalf of the company and regulatory agencies
• Acquires and manages resources and leads process improvements
• Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners, suppliers and direct reports
• Manages, develops and motivates employees

Basic Qualifications (Required Skills/Experience):

• 3+ years of experience in a production-related discipline such as Manufacturing, Quality, Tooling, Engineering, Supplier Management, and/or Supplier Quality
• 3+ years of experience working with and supporting Quality Management System (QMS)
• 3+ years of experience leading teams or projects formally or informally
• Proficiency and experience working with Microsoft Office (Word, Excel and PowerPoint)
• Must be able to work any shift based on the needs of the operation

Preferred Qualifications (Desired Skills/Experience):

• Bachelor's Degree or higher
• 2+ years of management experience with responsibility for direct reports
• 5+ years' experience working with AS9100 and/or similar QMS
• Experience working with tooling operations
• Experience working in planning
• Experience leading teams including cross-functional teams
• Experience in root cause analysis/systematic problem solving

Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.
Union:
This is a non-union represented position.
Total Rewards
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $119,850 - $162,150
Applications for this position will be accepted until Mar. 12, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 2nd shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.