Product Sales Support Specialist

We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.

This is an exciting opportunity to join our new business sales team on a Sales Support Specialist role in our Vienna office.
You will be part of an international team supporting our Commercial team along all stages of the sales cycle, cooperating with the client setup, service activations, contracting, legal & billing teams on your daily tasks. Ensuring a smooth flow of the processes from the lead to launch & handling post-sale administrative tasks will be a key part of the challenge.
We are looking for an enthusiastic, solution-oriented, reliable, and eager to excel in every task individual. Our international environment, a broad selection of tech products and services, and a high variety of day-to-day activities make this position diverse and challenging.

THE CHALLENGE:

• 360° support of our commercial team.
• Support the sales team in forecast management and work on constant improvement of the forecast accuracy
• Cooperate with multiple internal departments on various post-sale administrative processes.
• Work closely with our billing team by managing invoice requests on active contracts.
• Assist on all stages of the sales funnel, focusing on admin tasks in our CRM system.
• Prepare periodical reports, ad-hoc data reports and presentations  
• Use multiple internal tools (Salesforce, QlickSense, JIRA, MS Suit) in your day-to-day tasks

YOUR PROFILE:

• Bachelor’s degree in a business-related field. Equivalent experience will be considered.
• Knowlege of MS Office.
• Strong verbal and written communication skills in English, and German is considered a plus.
• Familiar with CRM systems, Salesforce experience preferred.
• Strong attention to detail & strive to get things right under tight deadlines.
• Well-organized and structured approach to tasks.
• An “I’ll get it done” & “there’s no problem without a solution” attitude in everything you do. 
• Flexibility and ability to work under pressure.

OUR OFFER:

• A collaborative environment with colleagues from all over the world (Engineering offices in Europe, Asia and US) including various social events and teambuilding. 
• Flexibility to manage your workday and tasks with autonomy. 
• A balance of structure and autonomy to tackle your daily tasks. 
• Vibrant and inclusive community, including Women in Tech and Pride groups which welcome all participants. 
• Global Employee Assistance Programme. 
• Calm and Reulay app (leading well-being apps designed to support focus, quality rest, mindfulness, and long-term mental resilience). 
• Online training videos. 
• Flexible working hours. 

OUR RECRUITMENT PROCESS:

• Initial Screening: A quick chat with our Talent Acquisition Partner to understand your background and expectations. 
• Two Interviews: Meet with the team and later with the Hiring Manager to dive into your experience, as also discuss team fit. 
• Onsite Interview (If not organized on prior interview stages): Meet with the local team and take a tour of our office for a final meet-and-greet. 
• Finals Steps: Receive feedback and, if successful, an offer! 

The minimum monthly salary for this position is according to the Collective Bargaining Agreement. Overpayment will be considered depending on qualifications and working experience.

At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!