At Infodata, we provide leading edge technology innovation and deployment in collaboration with best in class solution providers ensuring that businesses leverage Information Technology capabilities globally to increase efficiencies, drive innovation and elevate the bottom-line of any organization.
Job DescriptionResponsibilities
Support the success of the sales team by providing technical knowledge during the sales process
▪ Develop trust and credibility by helping clients solve their business problems ▪ Meet with clients prior to product delivery and help establish and clarify their specific business needs and technical requirements
▪ Ensure customer questions and concerns regarding Infodata’s products and solutions are addressed and help them make the most informed buying decision possible.
▪ Collaborate with the technical team to define, design, and detail the aspects and feasibility of proposed solutions
▪ Work with the technical team and ensure delivery of effective Proof of Concept (POC) to prospective customers
▪ Demonstrate technical knowledge of Infodata’s various product options to potential customers and follow up with them, making every effort to close the sale professionally. ▪ Continuously expand knowledge of the company’s product lines
▪ Accurately communicate all technical specifications to potential customers
▪ Offer related products and services to new customers
▪ Participate in system acceptance testing and change management process.
▪ Coach clients on how to use the products or solutions that have been deployed
▪ Collaborate with the sales team, technical teams and senior management to develop successful product sales technique
Qualifications4+ years of product sales experience
▪ Degree in Sciences, Engineering, or another similar field.
▪ Ability to build and maintain relationships with customers at all levels
▪ Technical knowledge of IT solutions
▪ Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
▪ Experience delivering client-focused solutions to customer needs
▪ Ability to break down technical jargon into understandable terms
▪ Excellent listening and presentation skills ▪ Excellent communication skills, both written and verbal ▪ Excellent interpersonal skills and a positive attitude ▪ Articulate and well-spoken with excellent phone and email etiquette
Skills Required
- 4+ years of product sales experience
- Degree in Sciences, Engineering, or a similar field
- Ability to build and maintain customer relationships at all organizational levels
- Technical knowledge of IT solutions
- Ability to communicate, present, and influence key stakeholders
- Experience delivering client-focused solutions to customer needs
- Ability to explain technical jargon clearly
- Excellent listening and presentation skills
- Excellent written and verbal communication skills
- Excellent interpersonal skills and a positive attitude
- Articulate communication and professional phone and email etiquette
What We Do
HR-Aid Consults is a Lagos, Nigeria-based human-resources consulting firm focused on helping clients hire, engage, and retain the best talent. Its services include talent recruitment and selection, HR policy development, compensation and benefits structuring, performance management, HR advisory, and HR department setup. The firm presents itself as business-driven and people-focused, providing organizations with specialized support for their core human-resources needs.
