The Role
Act as the voice of the customer to define product vision, refine the roadmap, create and prioritise backlog items, write user stories, and work with cross-functional development teams to ensure timely delivery within Agile/Scrum. Engage clients and stakeholders, track success metrics, accept completed work, manage third-party partner relationships, and communicate status and escalations regularly.
Summary Generated by Built In
Our Product and Development teams at activpayroll continually strive to deliver the outcomes that matter most to our customers. As a result, the role of Product Owner at activpayroll is a critical one who works with clients (external and internal) to refine the user outcomes, generate user stories and capture the measurable key result that will confirm success.
The Product Owner role is also critical in the team as they are responsible for confirming the ‘what’ and the ‘why’ for work committed to deliver to the development team – this means gathering, prioritising and setting the activity to be delivered, accepting the completed work and working with the development team to ensure successful delivery – all completed within the agile scrum methodology.
The Product Owner role is also critical in the team as they are responsible for confirming the ‘what’ and the ‘why’ for work committed to deliver to the development team – this means gathering, prioritising and setting the activity to be delivered, accepting the completed work and working with the development team to ensure successful delivery – all completed within the agile scrum methodology.
On a typical day, it looks like this:
- Being the voice of the customer and an expert in the product delivered and the value it delivers to our clients
- Taking all steps required to understand the end-to-end client and user experience of the solution, any integrations and any dependencies impacting a great experience
- Working with the Head or Product to refine the Product Roadmap over time against the Product Vision
- Focusing and aligning prioritisation of Objectives, Key Results and Deliverables around the targeted priorities set at a strategic level for the organisation
- Working with internal / external customers to analyse the needs and align delivery to the product roadmap
- Developing scope and define backlog items (e.g. epics, features and user stories) to guide the development team
- Developing and maintaining a prioritised backlog of user stories for the product
- Meeting with clients directly (in-person or virtually) to understand and solve their challenges where appropriate and in line with the product vision
- Making judgements (assessing the value and cases for activity) and recommendations on inclusions for each quarterly plan in partnership with the Head of Product Management to maximise the value to clients and alignment with our product strategy and vision
- Communicating proactively with stakeholders to ensure the outcomes, activity and delivery is clear
- Working closely and successfully with a multi-disciplinary development team, stakeholders and domain teams (including clients and partners) locally and internationally
- Being ready to report on status of product developments and initiatives as required (but formally at least every 2 weeks)
- Ensuring any escalation requiring action in the product is assessed, prioritised and actions clearly communicated and visible to the stakeholders as required
- Supporting and ensuring the success of both product (value) delivery and operational readiness to ensure clients maximise their value
- Tracking the key result success measures for everything delivered to clients
- Being able to articulate and communicate the product roadmap to any stakeholder internally or externally where required including clients, partners and market analysts interested in our solutions
· Being able to demonstrate the product for clients, partners and stakeholders where required
What attributes typically make someone brilliant in this role:
- Ability to translate user and business needs into solutions that work for users and deliver outcomes for clients with some understanding of the technical considerations that need to be made
- Strong / honed analytical and creative thinking skills
- You will possess brilliant interpersonal skills required to communicate and coordinate activities across a diverse set of cross functional engineering, product management, UX, support and customer facing professional teams
- You will be a motivator of those around you and driver of making positive change happen
- Ideally you will have experience working with HCM / Payroll solutions
- Experience with Azure Dev Ops (or similar) is desirable
- You’ll have an understanding of user experience and how to communicate experience and process improvement ideas to developers and UX teams
- Have experience of working and managing 3rd party partners and their roadmap requirements and relationships
- Experience working in a high growth highly successful business environment and the cultural and professional expectations that come with that
About
Our Story From our entrepreneurial origins as a founder led start up, to a high performing global player working with some of the world's most recognisable brands, activpayroll has both a fantastic history and masses of future potential. Our story began in 2001, when our founder saw a gap in the market to support the oil and gas industry. Today, we are a leading global professional service organisation, providing integrated global and domestic payroll solutions, expatriate taxation services, global HR services and online HR people management tools to over 1,200 companies in more than 150 countries worldwide. We’ve Got YouHiring people is more than an investment of time and money – it’s an investment of trust. You trust us to help you realise your fullest potential, work with brilliant people and recognise your achievements. In return, we trust your abilities, we trust your instincts and are fully behind you to deliver the great work you are capable of - empowering you to make the tough calls and valuing your opinions, ideas and abilities.
Skills Required
- Experience working within Agile Scrum methodology and with development teams
- Ability to translate user and business needs into usable solutions
- Strong analytical and creative thinking skills
- Excellent interpersonal, communication and stakeholder coordination skills
- Understanding of user experience and ability to communicate UX/process improvements to developers and UX teams
- Experience working with and managing third-party partners and their roadmaps
- Ability to demonstrate the product to clients, partners and stakeholders
- Experience with Azure DevOps or similar tooling
- Experience with HCM / Payroll solutions
- Experience working in a high-growth business environment
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The Company
What We Do
Created to let your business work seamlessly in multiple countries by giving you complete clarity and confidence, activpayroll is global payroll, international payments, global mobility and HR in one. Pay your people compliantly, on time, every time, worldwide. Take control with accessible tech. Team up with global tax specialists to stay one step ahead of legislation and compliance. Strengthen your workforce with our strategic HR specialists, and work with a partner that gets your vision of global clarity. Wherever in the world your business takes you, we’ve got you.
