Job Overview
We are looking for a highly accountable, execution-driven Product Owner to take full ownership of our Marketplace platform. This role is critical in bringing structure, governance, and operational discipline to catalogue management, pricing control, and order flow.
You will be responsible for ensuring that every product listed on the platform is valid, serviceable, accurately priced, and aligned with business rules. This role requires a hands-on problem solver who can identify gaps, enforce processes, and drive measurable improvements across the marketplace ecosystem.
Key Responsibility
Marketplace Ownership
- Own the Marketplace platform end-to-end, including catalogue, pricing, availability, and operations
- Act as the single point of accountability for all marketplace-related issues and performance
- Drive platform reliability, accuracy, and business alignment
Catalogue Governance & Cleanup
- Audit and eliminate duplicate, irrelevant, or non-serviceable product listings
- Define and enforce catalogue quality standards and governance frameworks
- Implement structured workflows for product onboarding and approvals
- Ensure ongoing catalogue hygiene and consistency at scale
Pricing & Availability Control
- Ensure all product pricing is accurate, approved, and visible only where applicable
- Enforce strict controls to prevent incorrect or unauthorized pricing
- Align product availability with real-time inventory and fulfillment capabilities
- Eliminate listings that cannot be fulfilled or are out of stock
Process & Policy Implementation
- Establish and standardize SOPs for:
- Product listing and onboarding
- Pricing updates and approvals
- Order validation and processing
- Catalogue modifications
- Drive compliance across teams; eliminate ad-hoc or unstructured updates
- Introduce scalable, repeatable processes that improve efficiency and control
Order Flow & Customer Experience
- Reduce and eliminate order cancellations caused by invalid or incorrect listings
- Ensure alignment with PO-based ordering and business rules
- Partner with Sales, Operations, and Finance to streamline order workflows
- Improve customer experience by ensuring only valid and actionable orders are processed
Cross-Functional Collaboration
- Work closely with Engineering to drive platform fixes, enhancements, and automation
- Partner with Sales and Operations to validate workflows and enforce governance
- Collaborate with Finance to ensure compliance with payment and ordering policies
- Act as the bridge between business stakeholders and technical teams
Monitoring & Reporting
- Define and track key performance metrics, including:
- Invalid orders and cancellation rates
- Catalogue accuracy and hygiene
- Product availability compliance
- Publish regular reports with insights, root cause analysis, and action plans
- Continuously identify improvement opportunities and drive execution
Must-Have
- 5–10+ years of experience in Product Ownership, Marketplace, or E-commerce platforms
- Strong expertise in catalogue management and product governance
- Solid technical understanding (APIs, backend systems, workflows, SaaS platforms)
- Proven track record of fixing broken processes and implementing scalable structures
- Strong ownership mindset with a focus on outcomes, not coordination
Good to Have
- Experience with B2B marketplaces or IT commerce platforms
- Exposure to inventory-linked or supply chain-integrated systems
- Experience working with distributed/global teams
What Makes You a Fit
- You take initiative and act without needing repeated direction
- You are decisive and comfortable making judgment calls in ambiguous situations
- You are process-driven with strong attention to detail
- You thrive in fixing inefficiencies and bringing structure to unorganized systems
- You take full accountability for outcomes and follow through on execution
Current Challenges You Will Solve
- Marketplace contains invalid, duplicate, and unnecessary product listings
- Pricing inconsistencies are leading to incorrect and non-compliant orders
- Orders are being placed for products that are not available or serviceable
- Lack of ownership and governance in catalogue updates and workflows
- Gaps between defined processes and actual execution
Skills Required
- 5-10+ years of experience in Product Ownership, Marketplace, or E-commerce platforms
- Strong expertise in catalogue management and product governance
- Solid technical understanding of APIs, backend systems, workflows, and SaaS platforms
- Proven track record of fixing broken processes and implementing scalable structures
- Strong ownership mindset with a focus on outcomes, not coordination
What We Do
We understand that the world is already overpopulated with IT consultancies, each offering the same types of services. This is why Uvation takes the role of ‘consultant’ one step further. We don’t just want to provide clients with advice about software and hardware, but rather serve as your comprehensive and strategic IT and security partner. Modern companies are requiring distinctive IT and security solutions within their niches. We know that meeting these unique needs, through trusted consultation and fully integrated solutions specifically tailored to your budget, is critical for businesses to scale effectively and navigate safely within an ever-transformative digital landscape. With a physical presence across North America, the EU and the Asia Pacific, we aim to be an end-to-end company that provides transformative services to address the most pressing technology challenges through each department of our business, which we call our focus areas. To meet today’s wide scope of IT and security needs, we’ve created devoted teams and resources to focus on specific sectors like aerospace and defense, the public sector, healthcare and the nonprofit field. Get Rewarded With Us By partnering with Uvation, you now get more out of every purchase with Uvation Rewards. Yes, our primary focus is on the success of our clients and their communities by delivering tangible results, not vague promises. In equal measure, we want our clients to get rewarded for investing in the future of their companies and the communities in which they thrive. Every time you invest in your company with Uvation, you now earn back cloud credits, gift cards and loyalty points that can even be converted into cash donations to support the missions of some of the world’s best charities. Contact us today for a free 30-minute consultation to see how we can provide your company with the full-stack services, innovative products, and pioneering technologies you deserve
