Why Join Q2?
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
The Job At-A-Glance:
As a Product Owner supporting our Fraud Intelligence team, you will work closely with the Product Managers/Owners to translate customer needs into actionable product features for our Fraud Intelligence Platform and suite of products. Your role involves managing the backlog, defining user stories, and ensuring that the development team delivers high-quality solutions that help financial institutions combat fraud within digital banking channels for both user and transaction monitoring.
A Typical Day:
You will develop a deep understanding of financial institution requirements for fraud detection, prevention, and interdiction and collaborate with cross-functional teams to refine and prioritize product features. You'll serve as the bridge between stakeholders and the development team, ensuring that business requirements are clearly communicated and effectively implemented.
Maintain and groom the product backlog, writing clear user stories with appropriate acceptance criteria to ensure timely delivery of fraud-related enhancements
Work closely with engineering, data science, and fraud operations teams to refine, test, and deploy fraud detection features
Collaborate with internal fraud analysts to assess fraud trends and recommend real-time adjustments to fraud models and risk thresholds
Translate complex fraud prevention requirements into actionable user stories for development sprints
Facilitate sprint planning, daily stand-ups, sprint reviews, and retrospectives with the development team
Remove obstacles and address dependencies that might impede the team's progress
Work closely with the Product Manager to ensure alignment between product strategy and sprint execution
Collaborate with UX designers to create intuitive interfaces for fraud prevention features
Support QA efforts by defining test cases and acceptance criteria for new features
Act as the voice of the customer within the development team, ensuring their needs are understood and addressed
Engage with clients to optimize fraud prevention strategies through industry best practices
Document product features, user stories, and requirements in Jira and Confluence
Monitor and report on sprint progress and velocity to the Product Manager/Manager and other stakeholders
Help conduct user acceptance testing with customers to validate solution effectiveness
Bring Your Passion, Do What You Love. Here’s What We’re Looking For:
5+ years of professional experience, including at least 2 years as a Product Owner or Business Analyst in financial services or SaaS, with exposure to platform products, data-driven solutions, or API integrations
Strong understanding of Agile methodologies and the Scrum framework
Experience writing user stories, managing product backlogs, and delivering solutions that maximize business value
Proven ability to engage with clients and internal stakeholders to optimize fraud prevention strategies through best practices
Familiarity with fraud prevention concepts and digital banking security (preferred)
Excellent analytical, problem-solving, and facilitation skills
Demonstrated ability to influence and align stakeholders across business and technical teams
Proficiency with product management and collaboration tools (e.g., Jira, Confluence, Microsoft Office)
Scrum Master or Product Owner certification preferred but not required
This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness
Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – “You Earned it”
Click here to find out more about the benefits we offer.
Our Culture & Commitment:
We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
Applicants in California or Washington State may not be exempt from federal and state overtime requirements
Top Skills
What the Team is Saying
What We Do
Want to feel truly valued at work? Check out Q2! Our unique company culture and super-hero employees, are what sets us apart. We know how to get it done and still have fun! Q2 builds the leading mobile banking software platform serving Credit Unions, Banks (large and small), Community Banks and Financial Institutions. Our mission is to build stronger and diverse communities by strengthening their financial institutions. Q2 prioritizes innovation, collaboration and celebrating our employees who make our mission successful. Q2 is a national "Best Place to Work" Award winner 3 years running! Join our "Circle of Awesomeness"! #Q2Peeps
Why Work With Us
Nothing builds trusting, collaborative relationships like a fun atmosphere and a shared sense of purpose. Q2 is known for our collaborative, friendly and mission driven culture. We prioritize career development and employee recognition. We value our customer relationships and our global impact.
Gallery
Q2 Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work environment allows us to work, where we work best! Employees can choose when to work from home and when to work in-person. Q2 also has a few specific days a month, where functional groups are in office collaborating together.
