Job Summary:
We are seeking an experienced Product Owner - ServiceNow to join our team at Cordova. As a Product Owner, you will be responsible for defining and prioritizing the product backlog, ensuring that our ServiceNow platform meets the needs of our business stakeholders. You will work closely with cross-functional teams to drive the development of new features, enhancements, and solutions that deliver business value.
Disclaimer: Bachelor's Degree Required
Requirements:
- 5+ years of experience in product ownership or business analysis, preferably in the IT service management (ITSM) or IT operations management (ITOM) space
- Strong knowledge of ServiceNow platform, its applications, and functionality
- Experience with Agile methodologies, such as Scrum or Kanban
- Excellent communication and interpersonal skills, with ability to collaborate with stakeholders at all levels
- Strong analytical and problem-solving skills, with ability to prioritize and make data-driven decisions
- Experience with IT service management processes, such as incident, problem, and change management
Preferred Qualifications:
- ServiceNow Certified Application Developer or Administrator certification
- Experience with ServiceNow modules, such as ITSM, ITOM, and CSM
- Knowledge of industry-standard IT service management frameworks, such as ITIL
- Experience with project management tools, such as Jira or Project Management Office (PMO) tools
Skills Required
- Bachelor's degree
- 5+ years of experience in product ownership or business analysis
- Experience preferably in IT service management or IT operations management
- Strong knowledge of the ServiceNow platform, applications, and functionality
- Experience with Agile methodologies, including Scrum or Kanban
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Experience with IT service management processes, including incident, problem, and change management
- ServiceNow Certified Application Developer or Administrator certification
- Experience with ServiceNow ITSM, ITOM, and CSM modules
- Knowledge of ITIL or other industry-standard IT service management frameworks
- Experience with Jira or PMO project management tools
What We Do
Cordova is a technology services company that connects exceptional technical talent with companies building the future. It provides direct-hire and contract recruiting for software engineers, data professionals, and technical leaders, alongside AI advisory, agentic systems, staff augmentation, dedicated teams, and custom software development. Founded in Omaha in 2016, Cordova serves organizations and candidates through a nationwide franchise network designed to deliver meaningful growth.
