The exciting world of scientific research is fueled by people with a passion for solving complex problems. At Cayuse, we are committed to our customers’ success by empowering organizations to conduct globally connected research that advances their impact on science, discovery and society. We build on that commitment with proven, integrated and easy-to-use technology that delivers exceptional value, and world class service and support that accelerates outcomes.
But we are more than just an empowering platform powered by advanced technologies. We are a collaboration of exceptional, highly skilled people with multi-disciplinary expertise, and are building our team to support our ambitious growth plans. Cayuse’s foundational strength comes from our customer and employee focused values and commitment to industry-leading solutions. It’s an exciting time to become a key member of our growing team.
Reporting to the Director of Product Management, the Product Owner’s responsibilities include gathering feature requests, scheduling releases and coordinating sprints. To be successful in this role, you should be able to identify user needs and work with cross-functional teams to manage product releases.
- Organize, prioritize and assess work for the scrum teams for the iRIS, Human Ethics and Outside Interests applications
- Develop and write user stories with clear acceptance criteria
- Utilize data, analysis, and user feedback to make decisions and influence others
- Groom and prioritize backlog
- Plan and communicate releases and upgrades
- Follow progress of work and address production issues during sprints
- Lead Agile execution ceremonies with the engineering team: sprint planning, story refinement, daily stand up, sprint review, and retrospective
- Act as the main point of contact between teams and stakeholders
- Work closely with Product Management colleagues to ensure alignment to the roadmap
- Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria.
- Assist the scrum/product development teams to meet the objectives of each sprint
- Monitor provided metrics for Say/Do, Scope Change, Software Quality, Dev Capacity, etc., and adjust practices to achieve targets.
- Develop application subject matter expertise over time to act as the escalation point for questions from the customer support team
- Complete final acceptance testing for items delivered each sprint
- Report progress to Senior Leadership in scheduled monthly meetings
- 5+ years in SaaS businesses
- Previous work experience as a Product Owner or similar role
- Proven experience creating effective business requirements and user stories
- Hands-on experience managing all stages of the product life cycle
- Technical background with knowledge of software development and SaaS technologies
- In-depth knowledge of Agile methodologies
- Strong analytical and problem-solving skills
- Ability to effectively and actively communicate with both business and technical stakeholders and resources
- Comfort with ambiguity; demonstrated track record of developing solutions to problems
- Ability to earn and keep trust of customers, stakeholders, and engineering teams
- Ability to communicate effectively with technical and non-technical individuals; excellent written and verbal communication skills
- Strong leadership skills to help cultivate team cohesion and strong Agile habits with a mix of on-shore, near-shore and off-shore engineering resources
- Bachelor's degree with BSc in Computer Science, Information Systems or similar preferred
- Competitive Medial Benefits (PPO + HSA available)
- Vision, Dental, Short-Term Disability fully covered by Cayuse
- Unlimited PTO + Holidays + Flexible Work Schedule
- Remote Work Stipend
- Equal Paid Parental Leave
- 401k with Employer Matching
- Quarterly Wellness Reimbursement
- Remote Work Environment, supporting the Ultimate Employee Experience
Our culture is one of inclusion and belonging where everyone feels respected, treated justly, supported and nourished. We all share responsibility for creating and sustaining a work environment where differences are celebrated and we are empowered to strive for excellence. We’re proud to be an equal opportunity employer and actively seek to recruit, develop, and retain a diverse and talented workforce.
What We Do
Cayuse empowers globally connected research that reimagines collaboration and drives societal progress. Our platform uniquely addresses the entire hierarchy of research challenges: minimizing risk, driving efficiency, optimizing planning, and enabling world-class, data-driven research management. The powerful yet intuitive apps on the Cayuse platform help modernize processes and increase transparency across all points of the research lifecycle. Cayuse’s community of customers includes academic institutions such as the University of North Carolina, Ohio State, and NYU; pharmaceutical and biotech companies like Amgen and La Jolla Institute; as well as healthcare providers, government agencies, and non-profit organizations.
