Product Owner - Mexico City (AI / Tech Consulting Company)

Join the AI Revolution with rocket code!
At rocket code, we're not just developers — we're dreamers, doers, and disruptors. As a rapidly growing company renowned for building and optimizing technological platforms, we are at the forefront of making AI work for you, turning market buzz into groundbreaking realities. Our disruptive, AI-first approach drives us to seek new ways of working, prioritizing operational efficiency and transforming the software development industry. We need passionate individuals to join us on this exciting journey.

Why rocket code?

Imagine being part of a team that is not only leading the digital frontier but also redefining it. With our global presence in Mexico, the United States, Spain, and soon Brazil, we offer a dynamic environment where innovation and creativity thrive. We've developed over 100 platforms across various industries, including fintech, insurtech, energy, manufacturing, telecommunications, and e-commerce. At Rocket Code, every day is an opportunity to push boundaries and create impactful solutions. Our mission is to transform existing technology into digital experiences that generate a profoundly positive impact. We aim to be the constellation that guides the digital universe, illuminating paths to authentic progress and prosperity for our clients and their communities. Every solution we create is a shining star of innovation and excellence.
Our Commitment:

At rocket code, we believe in the power of technology to create a positive societal impact. We are dedicated to social responsibility and sustainability, implementing sustainable practices in all our projects and operations.
Your Future at rocket code:

We're seeking brilliant, innovative, and passionate tech enthusiasts to join our team. If you're ready to be part of a company that not only solves problems but also inspires and leaves a lasting mark on the digital world, Rocket Code is the place for you.
Join us and be part of the change!

Mission:
The Product Owner at rocket code is a strategic leader responsible for representing the client's vision within the development team, transforming business requirements into clear, actionable deliverables, and leading the execution of projects from initial understanding to final delivery. They ensure alignment with the objectives defined in the Statement of Work (SoW) and the team's operational capabilities, fostering trust and collaboration with stakeholders, designers, engineers, and data teams.

• Client & Stakeholder Communication
• Act as the primary functional and operational point of contact for stakeholders and clients.
• Conduct sessions for requirement understanding and refinement.
• Align expectations and ensure accurate interpretation of the SoW.
• Foster a collaborative relationship with clients, including strategic in-person meetings when necessary to facilitate decision-making and ensure alignment.
• Scope and Change Management
• Validate new requests or changes based on impact analysis concerning timelines, effort, and priorities.
• Document and escalate adjustments as needed.
• Contribute to strategic decision-making processes.
• Requirement Definition & Documentation
• Develop flowcharts and functional maps.
• Create clear, prioritized, and detailed user stories.
• Maintain an updated backlog and functional documentation.
• Alignment Between Design, Technology & Business
• Ensure proposed solutions from UX/UI and Tech Leads meet actual client needs.
• Validate solutions with stakeholders to meet their expectations fully.
• Project Progress Monitoring
• Track progress on functional deliverables.
• Ensure ongoing product quality, timelines, and value.
• Facilitate agreements on key decisions.
• Interaction with Other Roles
• Clients/Stakeholders: Define requirements, functional reviews, decision-making, deliverable validation, and maintain regular and close interactions.
• Product Designer: Align functionalities, workflows, and usability; validate prototypes.
• Tech Lead: Validate technical feasibility, estimates, dependencies, and story refinement.
• Developers/QA/Data: Communicate functional objectives, track user stories, support development, and testing processes.
• PSM: Continuous communication for agreement follow-ups, defining next steps, and coordinating key meetings.
• Head of Product: Provide mentorship, strategic guidance, and assistance in resolving complex structural challenges and aligning product vision.

• Impact Indicators
• Client satisfaction rating >3.5/5
• On-time functional deliverables ≥85% per sprint
• User stories and documentation approved on the first review ≥85%
• ≥95% of functional validations without additional post-development requirements
• Out-of-scope changes managed without critical impact ≥90%
• Backlogs and functional boards updated weekly ≥95%
• Average time from requirement to validated delivery ≤14 working days
• ≥80% of risks identified before impacting project timelines

• Technical Skills & Experience
• Experience as a Scrum Master or similar agile leadership roles.
• Practical expertise in agile methodologies (Scrum, Kanban), adapting approaches effectively to varying business contexts.
• Advanced proficiency in project management tools such as Jira, Trello, or Azure DevOps.
• Hands-on experience facilitating cross-functional teams and leading the planning and execution of technology projects.
• Familiarity with modern development environments: APIs, microservices, CI/CD pipelines, and cloud computing (GCP preferred).
• Capability to create, track, and analyze agile metrics (velocity, cycle time, burndown charts).
• Intermediate project management skills, including report structuring, estimation, risk identification, and mitigation strategies.
• Key competencies
• Structured Thinking and Clear Communication: Ability to translate complex requirements into actionable deliverables.
• Balanced Technical-Functional Vision: Understand technological limitations and opportunities without coding.
• Strong Synthesis and Documentation Skills: Efficiently generate flows, stories, boards, and documentation.
• Expectation Management and Negotiation: Effectively manage, prioritize, and reframe client requests outside of scope.
• Empathetic and Cross-Functional Leadership: Coordinate with multiple teams, maintain team morale, and communicate decisions firmly.
• Education & Certifications
• Bachelor’s degree in Engineering, Information Technology, Business Administration, or related fields.
• Mandatory certification in agile or project management methodologies, such as Scrum Master (CSM, PSM I/II), SAFe Agilist, Agile Coach, or PMP.
• Desirable Qualifications
• Previous experience working in technology-driven environments, fintech, or insurance sectors.
• Language Skills
• Spanish: Native or fluent (required for internal communication and stakeholder collaboration).
• English: Intermediate (B1/B2), capable of reading technical documentation and actively participating in professional meetings.
• Competencies & Soft Skills
• Strong leadership and facilitation skills to effectively guide teams and projects.
• Excellent communication and interpersonal skills, fostering transparent and effective collaboration.
• Ability to manage multiple priorities, make sound decisions under pressure, and drive solutions proactively.
• Continuous improvement mindset, consistently seeking opportunities to optimize team processes and project outcomes.
• Working Conditions
• Fully on-site role in Coapa, Cuemanco 14360, Mexico City.
• Monday to Friday schedule (8:00 am – 5:00 pm) with flexibility required as necessary for operational and strategic needs.

At rocket code, we value our team members and offer a comprehensive benefits package to support their personal and professional growth:

• Vacations: Enjoy time off to recharge and rejuvenate.
• December Bonus: Receive an annual bonus to celebrate your contributions and hard work.
• Referral Bonus: Get rewarded for bringing talented individuals to our team.
• Continuous Training: Access to resources and specialized training in AI and digital transformation methodologies.
• Courses and Certifications: Stay ahead in your career with company-sponsored courses and certifications