The Role
Own and prioritize the engineering backlog to maximize team throughput. Run agile ceremonies, surface and escalate blockers, translate requirements into user stories, triage customer escalations, and set realistic delivery expectations while partnering closely with engineering, Product, Support, and Customer Success.
Summary Generated by Built In
Oomnitza offers the industry’s most versatile Enterprise Technology Management platform that orchestrates and automates key business processes for IT. Our SaaS solution, with agentless integrations, best practices and low-code workflows, enables enterprises to leverage their existing infrastructure systems and automate processes such as offboarding, onboarding, audit readiness, refresh forecasting and more, thereby reducing reliance on error-prone manual tasks and tickets. We help some of the most well-known and innovative companies to improve efficiency, expedite audits, mitigate cyber risk and eliminate redundant IT spend.
Oomnitza is hiring a Product Owner to drive throughput on our engineering teams. The role is tactical and focused: organize and prioritize the backlog, identify blockers, and get them resolved with minimal disruption to the team.
You sit alongside the engineering team and act as the central clearing house for incoming work: strategic priorities from Product Engineering, customer escalations from Support and Customer Success, engineering-identified technical debt, and deferred bugs. You keep the team's plate full of the right work, in the right order. You also run the team's engineering ceremonies, but ceremonies are a means, not the goal. The goal is throughput.
What You'll Do
- Own the engineering team backlog. Maintain it in a prioritized, ready-to-work state with the right mix of strategic features, customer escalations, technical debt, and bug fixes.
- Prioritize across product strategic priorities, customer escalations, and engineering-identified technical debt. Make the tradeoffs explicit.
- Identify blockers early (technical, organizational, cross-team, or strategic) and escalate to the right owner to unblock the team with minimal impact to delivery.
- Run engineering ceremonies: daily stand-up, backlog grooming, sprint planning, and retrospectives. Use them as instruments to surface issues and manage flow.
- Partner with Product Engineers to translate validated solutions into well-formed user stories, acceptance criteria, and a sequenced delivery plan.
- Partner with Customer Success and Support to triage customer escalations, scope the real problem, and slot the work appropriately.
- Set realistic delivery expectations and provide regular, honest updates on what is shipping, what is at risk, and why.
- Maintain a trust-based relationship with the engineering team. You are their advocate for clarity, focus, and protection from churn.
What We're Looking For
- Bachelor's degree in business, computer science, or a related field, or equivalent experience.
- 5+ years as a Product Owner, Scrum Master, or Technical Program Manager in an agile B2B SaaS environment.
- Strong knowledge of agile and scrum methodologies, and the practical experience to know when to follow the playbook and when to deviate from it.
- Demonstrated ability to prioritize across competing inputs (strategic, customer, technical) and defend those priorities with clear reasoning.
- Sharp instincts for spotting blockers and the communication skills to escalate them without creating drama.
- Technical literacy. You can read an API spec, follow an architecture conversation, and reason about engineering tradeoffs well enough to make calls on the backlog.
- Strong written and verbal communication. You are a clarifier, not a confuser.
- Detail-oriented and structured. You hold a complex backlog in your head and still keep the team's next two weeks crisp.
- Collaborative, low-ego team player. You measure success by the team's throughput.
- SaaS platform and API integration experience is required. IT Asset Management, ITSM, or adjacent enterprise IT experience is a strong plus.
Our Benefits Package
- Dental & Vision Insurance
- Employee equity plan
- Health Insurance for you, your spouse and dependents
- Pension, Life insurance and Income protection
- Remote working & flexible work schedules
- Working from home equipment allowance
- Choice of preferred equipment, Mac or PC
- Regular, fun social events and workshops
What We Can Offer You
- Market Competitive Salary
- A progressive, healthy work culture with excellent opportunities for professional and personal development.
- Top performers will have an opportunity to help shape the team. Working directly with the founders to drive initiatives and create a structure that scales.
- A once-in-a-lifetime career opportunity to get onboard a fast-growing business that is venture-backed by Shasta Ventures, SYN Ventures, and Riverside Acceleration Capital
Oomnitza recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.
Skills Required
- Bachelor's degree in business, computer science, or related field, or equivalent experience.
- 5+ years as a Product Owner, Scrum Master, or Technical Program Manager in an agile B2B SaaS environment.
- Strong knowledge and practical experience with agile and Scrum methodologies.
- Proven ability to prioritize across strategic, customer, and technical inputs and defend priorities.
- Technical literacy: able to read API specs, follow architecture discussions, and reason about engineering tradeoffs.
- Experience with SaaS platforms and API integrations.
- Strong written and verbal communication skills; able to set realistic delivery expectations and provide clear updates.
- Detail-oriented and structured, able to maintain a complex backlog and keep near-term work crisp.
- Experience partnering with Customer Success and Support to triage and scope customer escalations.
- Collaborative, low-ego team player who measures success by team throughput.
- Experience with IT Asset Management, ITSM, or adjacent enterprise IT.
Am I A Good Fit?
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The Company
What We Do
Oomnitza offers the industry’s most versatile Enterprise Technology Management platform that delivers key business process automation for IT. Our SaaS solution, featuring agentless integrations, best practices and low-code workflows, enables enterprises to quickly achieve operational, security and financial efficiency leveraging their existing endpoint, application, network infrastructure and cloud infrastructure systems. We help some of the most well-known and innovative companies to optimize resources, mitigate cyber risk, expedite audits and fortify digital experience. Read more about what our customers have to say about us on our G2 page at: https://www.g2.com/products/oomnitza/reviews. Discover what Oomnitza can do for you! Get in touch with us at: https://www.oomnitza.com/contact-us/ or send us an email at [email protected], or give us a call (866) 985-0557. We are hiring! Check out our careers page: https://www.oomnitza.com/careers/
