Product Owner - Bright Portal

Posted Yesterday
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Alpharetta, GA, USA
In-Office
Mid level
Cloud • Software • Analytics
The Role
Drive Bright Portal customer adoption by partnering with Professional Services, acting as portal SME, converting field feedback into product tickets, prototyping with customers, managing feature rollouts and packaging, and monitoring post-release adoption.
Summary Generated by Built In

Description

Deposco is looking for a Product Owner to drive successful customer adoption of the Bright Portal platform across our growing 3PL customer base. You are the subject matter expert embedded alongside the Professional Services team who ensures customers truly adopt, use, and derive value from the portal. Deposco's 3PL vertical is growing fast. As the Bright Portal Product Owner, you will own the portal experience end-to-end: from go-live readiness through roadmap delivery, packaging new features for customers, and ensuring the portal becomes a competitive differentiator for every 3PL we serve. Your key success metric is customer adoption.

What You'll Do

Delivery Enablement

  • Embedded advisor alongside Professional Services project teams — ensuring customers successfully adopt the platform, not just go live on it

  • Portal SME for all Professional Services project teams

Customer Feedback Loop

  • Convert field observations to product tickets within the sprint, eliminating the signal lag that costs velocity

Functional Prototyping

  • Build working prototypes directly with customers to validate ideas before engineering touches them

Feature Rollout Management

  • Own the rollout plan for new Bright Portal features

  • Monitor post-release adoption and surface issues before customers escalate them

New Feature Packaging

  • Drive customer awareness and excitement for new capabilities

  • Ensure every customer knows what's coming, why it matters, and how to use it — before it ships

What You'll Need

  • Critical thinker, Industry functional thinking, Curious problem seeker, Product creativity

  • Experience in SaaS product management, implementation, solutions engineering, or 3PL/supply chain operations

  • Self-directed and comfortable operating without a fully-defined playbook

  • Bonus: familiarity with WMS/OMS platforms or warehouse operation

  • Bachelor’s degree in Business Administration, Engineering, Computer Science, Supply Chain Management, Management Information Systems, or a related degree, with a minimum overall grade point average (GPA) of 3.0.

  • 3+ years of experience developing, supporting, or implementing application software in any of the following areas: e-commerce, order management, inventory management, application integration, API’s, and shipping. Hands-on expertise with supply chain or e-commerce software solutions is desired.

  • Experience or interest in a software product management role.

  • Exceptional organizational skills with the ability to manage multiple projects simultaneously without sacrificing quality.

  • Strong team and interpersonal skills, with the ability to work and collaborate with team members both technically and functionally. Strong interpersonal, organizational, time management, and problem-solving skills.

  • Self-motivation and a passion to learn.


Perks
  • Be part of an energetic team that is serious about delivering software to customers and cultivating our culture. We work awfully hard and are having a blast doing it. This team believes that what we are doing is a game-changer in the industry

  • Coffee bar with cold brew on tap and a full time barista

  • Standing desk (if you’re into that sort of thing)

  • Corporate events including food trucks, Top Golf and other shenanigans

  • Corporate office with co-working spaces, ping-pong tables, corn-hole boards, and Avalon around the corner

  • Benefits package including health care, paid time off, life insurance, 401k plan (with match), and gym reimbursement

  • Be part of a team recognized for 5 years running as a USA Today Top Workplace!

Deposco

Be part of an energetic team that is serious about delivering innovative software solutions to customers and cultivating our culture. Our team has gathered around a mission to make the world a better place through the marriage of commerce and technology. To improve quality of life for those around us by making more goods available to them. To make those goods more affordable. To help unlock global prosperity built on a new digital economy. This is our cause, our mission, our goal.

Skills Required

  • Bachelor's degree in Business Administration, Engineering, Computer Science, Supply Chain Management, MIS, or related with minimum overall GPA of 3.0
  • 3+ years developing, supporting, or implementing application software in e-commerce, order management, inventory management, application integration, APIs, or shipping
  • Experience in SaaS product management, implementation, solutions engineering, or 3PL/supply chain operations
  • Experience or interest in a software product management role
  • Self-directed; comfortable operating without a fully-defined playbook
  • Exceptional organizational, time management, and problem-solving skills; ability to manage multiple projects
  • Strong team and interpersonal skills; ability to collaborate with technical and functional team members
  • Familiarity with WMS/OMS platforms or warehouse operations
  • Hands-on expertise with supply chain or e-commerce software solutions
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The Company
HQ: Alpharetta, GA
218 Employees
Year Founded: 2006

What We Do

IT'S GROW TIME! Deposco is how any retail, ecommerce or 3PL company that has inventory to move can instantly see what they’ve got, where it is, and where there’s new demand for it. It’s the only omnichannel fulfillment solution that provides this much actionable insight into both your supply chain and the broader marketplace. DEPOSCO'S BRIGHT SUITE WMS + Order Management and DOM + Demand Planning Get all inventory data, workflows and systems talking to each other in a seamless, flexible solution – unlocking huge savings and profit channels when #It’s Grow Time™! #ONESOLUTION #ONEFOCUS #ONETEAM Too many companies have legacy ERP, WMS, and other supply chain solutions that can’t keep up with current demand – much less identify channels for new growth. To make growth work it takes: #OneSolution - A single platform and database giving you total visibility and control in real-time. See what inventory you’ve got, where it is, and where to position it to fulfill demand. #OneFocus - A true cloud platform specifically configured to meet your unique objectives with the breadth, flexibility, and scalability that actually make this possible. #OneTeam - A partnership that brings the help you need, when you need it. Someone who will not only answer your questions, but make sure you’re asking the right ones. Start seeing results now while investing in a scalable solution for the future. - Over 3,000 of the world’s fastest-growing businesses rely on Deposco. - We’re supporting over $10 billion in sales and over 43 million consumer orders annually. - In 2020 alone, we saw total shipment growth increase by 78%. NOW, YOU'RE GOOD TO GROW.

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