We are seeking a results-driven Product Owner to help drive the evolution and optimization of our internal Atlassian tool ecosystem (Jira, JSM, Assets, Confluence, Atlassian Analytics, etc.). As a member of the Product & Technology Operations organization, you will help manage the Atlassian platform roadmap, gathering and prioritizing requirements from cross-functional teams, and ensuring that our Atlassian tools align with business needs and drive operational excellence. This is a mid-level to senior role ideal for someone with hands-on experience owning enterprise-scale Atlassian implementations and collaborating with engineering, product management, and operational stakeholders.
Responsibilities:
- Help manage the product roadmap for the Atlassian suite, ensuring it aligns with the broader internal tools strategy and business objectives.
- Serve as a point of contact for Jira, JSM, Confluence, and other Atlassian products.
- Collaborate with cross-functional teams (Engineering, Product Management, Design, QA, Security, etc.) to gather requirements, understanding use cases, pain points and areas for improvement.
- Translate business and technical requirements into clear epics, user stories, and acceptance criteria.
- Prioritize backlogs and manage the lifecycle of enhancements, customizations, and integrations across Atlassian tools.
- Help drive proofs of concept on new tools, plug-ins, and integrations.
- Communicate new features and enhancements to stakeholders.
- Develop and maintain clear, comprehensive documentation, training materials, and knowledge base articles to support and empower both internal teams and end-users in getting the most out of the Atlassian suite.
- Drive training, onboarding, and change management initiatives.
- Stay current with Atlassian’s roadmap, product updates, and best practices, and make proactive recommendations.
- Measure and communicate the impact of changes and enhancements via metrics and reporting dashboards
Requirements:
- 4+ years of experience in product ownership, business systems analysis, or internal tools management.
- Deep knowledge of the Atlassian ecosystem (Jira, JSM, Confluence, etc) along with experience configuring and administering such applications.
- Knowledge of data analytics.
- Proven ability to manage complex stakeholder environments and conflicting priorities.
- Strong analytical and problem solving skills.
- Demonstrated success in owning tool roadmaps, gathering requirements, and delivering process and productivity improvements.
- Excellent communication skills and a knack for translating technical concepts into non-technical language.
- Experience working in Agile oriented organizations.
- Strong English skills both written and verbal.
We offer*:
- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Memorable anniversary presents
- Corporate events and team buildings
- Other location-specific benefits
*not applicable for freelancers
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What We Do
N-iX is a global software solutions and engineering services company that helps world’s leading organizations turn challenges into lasting business value, operational efficiency, and revenue growth using advanced technology. Whether you need to build a custom solution, modernize your digital product or acquire extra tech expertise - we have the experience and capabilities to ensure your success.
With over 2,000 professionals in 25 countries across Europe and the Americas, N-iX offers expert solutions in cloud, data analytics, embedded software, IoT, AI, machine learning, and other tech domains. Being in business for over two decades, we have worked with dozens of industry-leading enterprises and Fortune 500 companies creating value across a wide variety of sectors, including finance, manufacturing, supply chain, retail, e-commerce, healthcare, and more. Our unique combination of business domain expertise and technical know-how enables us to effectively collaborate with ISVs, tech companies, and enterprises of all sizes. Thanks to the strong tech ecosystem and partnerships with AWS, GCP, Microsoft, SAP, OpenText, Snowflake, and others, we bring extra speed, scale and efficiency to more than 160 organizations across the globe. N-iX is recognized by numerous industry awards, such as CRN Solution Provider 500, Global Outsourcing 100 by IAOP, ISG Provider Lens™, Modern Application Development services providers by Forrester, etc
