Product Operations Manager (Software)

Posted Yesterday
Be an Early Applicant
Hiring Remotely in United States
Remote
110K-125K Annually
Junior
Biotech
The Role
Own end-to-end product operations for software: manage customer service operations, translate operational needs into software tickets, coordinate launches and external partners, build dashboards and KPIs, and create systems, playbooks, and processes to scale cross-functional workstreams.
Summary Generated by Built In

Let’s build the future of medicine - together.

Join Enveda as a Product Operations Manager (Software) and help us transform natural compounds into life-changing medicines. We’re a team driven by curiosity and innovation - are you ready to make a difference?

Remote | Full-Time | $110,000-$125,000 What Makes Us Enveda

Life is smart, and we can learn from it. We’re reinventing drug discovery by harnessing nature’s intelligence. Our platform identifies new medicines four times faster than the industry standard because patients can’t wait. What sets Enveda apart isn’t just what we do - it’s how we do it. Our culture is built on creativity, collaboration, and deep respect for each other. We believe “People Create All Value”, and our success is driven by the extraordinary team turning our mission into reality every day.

Our Momentum
  • Unicorn status: Achieved following a $150 million Series D funding round in 2025
  • Discovery and innovation: Advanced our first drug candidate to Phase 1 trials in 2024
  • Award-winning culture:
    • Newsweek: Top 100 Global #MostLovedWorkplaces (2025)
    • Forbes: America’s Best Startup Employers (2024 & 2025)
    • Newsweek: America’s Greatest Startup Workplaces (2025)
    • Fast Company: Most Innovative Companies in 2026

These milestones reflect the impact of our team and we’re just getting started, but they’re only possible because of the diverse talent, perspectives, and relentless drive of our team, and people like you.

Your Role in Our Mission

At Enveda, every role drives impact. As a Product Operations Manager (Software), you’ll be the connective tissue of a fast-moving, high-priority workstream - owning end-to-end project management across product, operational, and go-to-market efforts while keeping cross-functional teams aligned and unblocked. You’ll build the systems, playbooks, and processes that let us scale. If something’s broken, you fix it. If something might break, you get ahead of it.

What You’ll Do

  • Manage customer service operations end-to-end: escalation pathways, response quality, tooling, and metrics
  • Partner with engineering and product to translate operational needs into clear, well-scoped software tickets
  • Work with marketing on campaign operations, launch logistics, and user acquisition workflows
  • Interface with external service partners on onboarding, coordination, and ongoing relationship management
  • Build dashboards and track KPIs to surface operational insights to leadership
  • Serve as the primary liaison between internal teams and external partners including legal counsel, third-party vendors, marketing, and customer service
  • Build the systems, playbooks, and processes that let the organization scale

We’re Looking For

  • 2+ years in operations, product management, or program management at a software company (SaaS, D2C, or similar)
  • Experienced running complex, multi-stakeholder workstreams without constant escalation
  • Comfortable context-switching across domains - legal, engineering, and customer service all in the same day
  • Process-oriented but pragmatic: you build systems that serve the work, not the other way around
  • Demonstrated ability to use AI as a force multiplier to independently own complex workstreams and close experience gaps across a broad scope of responsibilities.
  • Startup-comfortable: you move fast, operate well with ambiguity, and take ownership without hand-holding

If you’re passionate about innovation and impact, we encourage you to apply even if you don’t meet every requirement.
 
Our Values: Curiosity | Agency | Journey | Charity | Unity
 
Benefits: 90% Medical, Dental, Vision | 401k Match | Flexible PTO | Adoption Assistance
---------------------

Enveda is protecting Job Seekers

We care deeply about creating a safe, respectful experience for every applicant, so we wanted to share a few guidelines to help you spot anything that doesn’t feel right.

  • You’ll always meet real Enveda team members through video or in-person conversations before receiving an offer.
  • All communication from us will come from an @enveda.com or @envedabio.com email address.
  • We’ll never ask you to purchase equipment, send money, or share sensitive banking details as part of any step in our recruiting process.

If something feels off or you’re unsure whether a message is truly from Enveda, please reach out at anytime at [email protected].


At Enveda, we’re building a place where everyone can do the best work of their life. We are an equal opportunity employer and value diversity in all its forms. Apply now and join a team committed to shaping the future of drug discovery.

Skills Required

  • 2+ years in operations, product management, or program management at a software company (SaaS, D2C, or similar)
  • Experience running complex, multi-stakeholder workstreams without constant escalation
  • Comfortable context-switching across legal, engineering, and customer service domains
  • Process-oriented but pragmatic: able to build systems and playbooks that serve the work
  • Demonstrated ability to use AI as a force multiplier to independently own complex workstreams
  • Startup-comfortable: able to move fast, operate with ambiguity, and take ownership without hand-holding
Am I A Good Fit?
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The Company
Boulder, CO
92 Employees
Year Founded: 2019

What We Do

At Enveda, we are systematically translating molecules found in medicinal plants into new drugs for challenging diseases. Our platform harnesses nature's complexity with the help of cutting-edge advancements in knowledge graphs, machine learning, and metabolomics.

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