Product Operations Manager - Antibody Discovery

Product Operations Manager - Antibody Discovery (06112025) 

We are seeking a Product Manager to support and grow our Cell Surface Bio (CSB) product line, a part of Integral Molecular’s antibody discovery platform. This role blends sales operations, e-commerce management, and strategic product development, offering an ideal opportunity for a scientifically fluent, commercially curious early-career professional.

This role requires strong collaborative skills as you’ll work cross-functionally with scientific and marketing teams to streamline operations, enhance the digital customer experience, and help guide the commercial strategy of the CSB product suite. This is a hands-on, high-impact role with clear pathways for growth and mentorship.

What you will gain from working at Integral Molecular

• Make an impact by enabling researchers to access innovative tools for antibody research and discovery
• Drive digital growth by optimizing the sales channel and learning how e-commerce and marketing  shape product accessibility and reach
• Define your career pathway. Whether you’re seeking growth, a stable work-life balance, or flexibility, our culture supports you first. Because when you succeed, your team succeeds, and the company succeeds
• Thrive in a mission-driven environment with a flexible, hybrid schedule that supports a healthy work-life balance, based in Philadelphia’s biotech hub

What you will do at Integral Molecular

• Oversee e-commerce operations by ensuring accurate product listings, addressing platform issues, processing manual orders, and ensuring accurate order handling
• Manage customer communication and sales support by responding to inquiries, scheduling calls, and overseeing quotes and orders for both catalog and custom antibody products
• Support lead generation and outreach efforts by identifying new leads through publication research and targeted outreach and email campaigns in collaboration with marketing
• Leverage customer insights, market trends, and competitive analysis to shape product strategy and uncover growth opportunities
• Coordinate with scientific, legal, finance, and operations teams to support timely and accurate product and project delivery
• Maintain internal documentation and recommend improvements to workflows and system tools
• Support product planning by analyzing customer feedback and contributing to pricing, positioning, and roadmap development.

 The ideal candidate must have 

• Bachelor’s or Master’s in a biological science (PhD applicants interested in transitioning to marketing are welcome)
• At least 2 years of experience in product management, marketing, sales operations, or scientific commercialization
• Strong understanding of antibodies and their applications as research reagents and/or therapeutics
• Strong written and verbal communicator, able to translate technical content into market-facing strategy
• Comfortable using tools like e-commerce platforms, CRMs, Excel/Sheets, or basic analytics dashboards
• Curious, analytical, and organized, eager to manage complexity and solve customer problems
• A proactive collaborator who thrives in fast-paced, team-driven environments

If you’re excited to shape the commercial future of a scientifically powerful product line, and want to grow at the intersection of marketing, science, and digital operations, we welcome your application.