SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
PRODUCT OPERATIONS ENGINEER, GOVERNMENT APPLICATIONS SPECIAL PROGRAMS
This team focuses on operating and deploying AI capabilities (models, APIs, tools, and integrations) for U.S. federal agencies. You'll work closely with product, research, infrastructure, and legal/governance teams to make AI and future models maximally useful for missions while upholding SpaceX's standards, transparency, and ethical standards.
Product Operations Engineers are responsible for the health, performance, and stability of the services that power these missions. You own the full end-to-end cycle of service reliability—from responding to outages to improving codebases and building lasting solutions.
You will tackle critical issues for key government customers, introduce observability into complex systems, address technical debt in essential codebases, and inform strategic investments in core products. We are looking for engineers who enjoy deep-dive troubleshooting, feel strong ownership over the problems they encounter, and recognize the urgency of customer-facing outages.
During periodic on-call shifts, you will respond to automated alerts, investigate issues reported by customers, and share technical expertise with adjacent product teams.
RESPONSIBILITIES:
- Own the health, performance, and stability of integrations between frontier AI models (e.g., Grok family) and government systems, platforms, and data environments
- Continuously invest in documentation, metrics, monitors, and other troubleshooting tools that keep these services observable and operable
- Tackle critical issues for key government customers: respond to automated alerts, investigate reported problems, and drive lasting fixes
- Partner with agency stakeholders and adjacent product teams to understand operational needs, share technical expertise, and iterate based on real-world feedback.
- Partner with agency stakeholders to understand requirements, prototype solutions, and iterate rapidly based on real-world feedback
- Address technical debt in essential codebases and inform strategic investments in core products
- Participate in on-call rotations during business hours and occasional weekends, maintaining resilient, high-uptime production systems
BASIC QUALIFICATIONS:
- Bachelor's degree in computer science, engineering or another STEM discipline; OR 2+ years of professional experience in software development in lieu of a degree
PREFERRED SKILLS AND EXPERIENCE:
- 1+ years of hands-on software engineering experience building scalable systems, APIs, or AI/ML applications (strong Python proficiency, other languages a plus)
- Experience working with large language models, generative AI, or agentic systems—either in research, production, or applied engineering
- 1+ years of experience working on enterprise applications that serve >10,000 users distributed across geographies and time zones
- Familiarity with government or public sector technology environments (federal civilian agencies, state/local gov, or regulated industries like healthcare, finance, or infrastructure)
- Strong product sensibility: ability to translate ambiguous stakeholder needs into concrete technical solutions
- Demonstrated ability to write clean, maintainable, high-performance code under tight timelines
- Exceptional problem-solving skills and intellectual curiosity—you thrive on hard, ambiguous challenges.
- Excellent communication skills; you can explain complex technical concepts to non-technical partners clearly and concisely.
- Experience with cloud platforms (AWS, GCP, Azure), containerization (Docker/Kubernetes), API orchestration.
ADDITIONAL REQUIREMENTS:
- Must be willing to work extended hours and weekends as needed
- 20% travel may be required to government sites
- This position requires successfully obtaining and maintaining a Top Secret Security Clearance as a condition of employment. While the clearance may not be immediately necessary upon hire, we encourage you to initiate the application process promptly upon accepting this offer. Your ability to secure the necessary clearance is essential for fulfilling key responsibilities of the role. Should you be unable to obtain it, SpaceX reserves the right to modify or terminate your employment to align with operational needs
Pay Range:
Level 1: $135,000.00 - $175,000.00
Level 2: $155,000.00 - $210,000.00
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.
ITAR REQUIREMENTS:
- To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected].
Skills Required
- Bachelor's degree in computer science, engineering, or another STEM discipline, or 2+ years of professional software development experience in lieu of a degree
- 1+ years of hands-on software engineering experience building scalable systems, APIs, or AI/ML applications
- Strong Python proficiency
- Experience with large language models, generative AI, or agentic systems
- 1+ years of experience working on enterprise applications serving more than 10,000 distributed users
- Familiarity with government or public-sector technology environments or regulated industries
- Ability to translate ambiguous stakeholder needs into concrete technical solutions
- Ability to write clean, maintainable, high-performance code under tight timelines
- Exceptional problem-solving skills and intellectual curiosity
- Excellent communication skills, including explaining technical concepts to nontechnical partners
- Experience with cloud platforms such as AWS, GCP, or Azure
- Experience with Docker, Kubernetes, and API orchestration
- Willingness to work extended hours and weekends as needed
- Ability to obtain and maintain a Top Secret security clearance
- Must satisfy applicable ITAR employment eligibility requirements or obtain required authorizations
SpaceX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SpaceX and has not been reviewed or approved by SpaceX.
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Equity Value & Accessibility — Equity grants are a core part of total compensation, with periodic company-run tender offers that create liquidity before any public listing. These mechanisms can make the equity component feel materially valuable in practice.
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Healthcare Strength — The package includes comprehensive medical, dental, and vision coverage, with on-site clinics and health resources at major sites. This breadth of coverage is presented as a strong element of the offering.
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Wellbeing & Lifestyle Benefits — Major locations feature on-site amenities such as fitness facilities, food/coffee, clinics, and other conveniences. These lifestyle perks enhance day-to-day value alongside cash and equity.
SpaceX Insights
What We Do
SpaceX designs, manufactures and launches the world’s most advanced rockets and spacecraft. The company was founded in 2002 by Elon Musk to revolutionize space transportation, with the ultimate goal of making life multiplanetary. SpaceX has gained worldwide attention for a series of historic milestones. It is the only private company ever to return a spacecraft from low-Earth orbit, which it first accomplished in December 2010. The company made history again in May 2012 when its Dragon spacecraft attached to the International Space Station, exchanged cargo payloads, and returned safely to Earth — a technically challenging feat previously accomplished only by governments. Since then Dragon has delivered cargo to and from the space station multiple times, providing regular cargo resupply missions for NASA.
