Product Manager
***This is a Project Hire that is planned to run 18 months will possible extension***
"We Power the Magic!" That's our motto at Disney Parks, Experiences and Products Technology & Digital. Our team creates world-class immersive digital experiences for the Company's premier vacation brands including Disney's Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.
We are responsible for the end-to-end digital and physical Guest and Cast experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, PhotoPass and Merchandise lines of business, which includes Room and Tickets eCommerce and products such as Hey Disney!, MagicBand+, Disney Genie and Disney Genie+.
What You'll Do
- Champion the digital Guest experience, advocating on the Guest's behalf, and working diligently to build an outstanding experience for Disney Guests
- Responsible for understanding and executing the digital product strategy for digital product experience(s) for Guest or Cast
- Translates the digital strategy into clearly prioritized user stories, business requirements and other product documentation including acceptance criteria and test cases
- Assists with developing presentations to share and build advocacy for the digital strategy with Executive audiences and partners across the Organization
- Assists in maintaining feature development and backlog, attending daily scrums to help drive priority decisions and remove roadblocks
- Ensures appropriate delivery of product requirements across the development lifecycle, including partnering with design and technology teams to ensure the visual design, content strategy, copywriting and development align to the strategic vision
- Contributes to developing the go to market strategy for the digital Guest or Cast experience
- Supports the ongoing Guest and Cast experience by monitoring product performance, supporting A/B tests and recommending opportunities to enhance the Disney Parks, Experiences and Products Digital Platforms, including mobile apps and websites.
- Support with delivery and ongoing maintenance, which may include product build, content configuration and on call collaboration to ensure successful uptime of the digital experience as needed
Required Qualifications & Skills
- 3+ years of digital product management (website/mobile).
- Ability to think strategically and drive ideas into action, with a positive outlook and willingness to take personal initiative.
- Experience with technical, user, and business issues in a fast-paced online organization.
- Experience working with content management systems and processes that support go-to-market delivery and triage of content, data configuration, and service integration.
- Outstanding verbal and written communication and project leadership skills, including an ability to communicate and influence at an executive level.
- Possesses analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop project cases.
- Proven ability to collaborate with and achieve results through others, plus the ability to build strong and balanced relationships, and the capability to interact within all levels of the organization.
- Comfortable working with bi-coastal and international teams.
- Effectively provide overall leadership across multiple teams, while working collaboratively to delivery with quality on time.
- Experience in iOS/Android release process.
- Previous experience with Disney is a plus.
Education
Bachelor's Degree or equivalent experience
#DISNEYTECH
What We Do
Innovation is in the DNA of The Walt Disney Company. We not only embrace it, we translate it into experiences you can see and feel. From our groundbreaking work in advanced audio-animatronic robots featured in the Disney theme parks, to streaming services that are redefining entertainment, to inventing tools to create new worlds in our films — The Walt Disney Company has spent nearly 100 years immersing audiences in new and stunning experiences using groundbreaking technology. When next generation technology meets talented people ready to tackle challenges still to be imagined, anything can happen.
Why Work With Us
Every technologist at Disney is essential to helping us create unforgettable experiences and innovative products. Our teams constantly spearhead innovation by incubating cutting-edge ideas into production-ready solutions. At Disney, you’ll make an impact you can see and feel with a team that both supports and challenges your thinking.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.