Product Marketing Support

Key Duties and Responsibilities

Purchasing, Purchase Order & Backlog Management

• Create, issue, manage, and update Purchase Orders for assigned suppliers and product lines using internal systems and supplier platforms where required.
• Review purchasing requirements and ensure POs are raised accurately and on time.
• Place and manage orders through supplier platforms, including downloading and maintaining backlog and order information.
• Obtain supplier order confirmations and ensure commitments and expected delivery dates are accurately reflected in internal systems.
• Manage bi-weekly backlog reports for assigned suppliers, including open orders, supplier commitments, pull-ins, push-outs, inventory requirements, and shipment planning.
• Proactively follow up on backlog changes, delivery commitments, outstanding POs, and supplier delays.
• Track supplier deliveries and follow up on invoice and payment-related matters with relevant internal teams.

Inventory, Supply & Shipment Management

• Manage supplier coordination to support order execution, supply planning, and timely resolution of purchasing and delivery issues.
• Monitor inventory, incoming stock, open POs, and supplier lead times to support purchasing and supply planning.
• Review purchasing requirements against inventory availability and outstanding orders to identify potential supply gaps or delays.
• Plan and coordinate shipment schedules with suppliers and the internal Logistics team, considering supplier readiness, required delivery dates, warehouse capacity, and shipment consolidation opportunities.
• Proactively review upcoming orders and delivery schedules, consolidate shipments where practical, prepare shipment plans, and present proposed schedules and requirements to Sales for alignment.
• Provide timely updates to relevant stakeholders on supply changes, expected deliveries, shortages, and delays.
• Escalate significant supply, pricing, delivery, or product issues to the relevant manager.

Internal Stakeholder Support

• Provide relevant stakeholders with accurate information on product availability, pricing, lead times, and expected delivery dates.
• Work closely with internal stakeholders to coordinate activities and resolve purchasing, supply, and operational matters.
• Assist in resolving discrepancies involving POs, supplier confirmations, invoices, deliveries, and product information.

Data, Reporting & Process Improvement

• Maintain accurate purchasing, supplier, inventory, and product data and documentation in internal systems.
• Prepare and maintain Excel-based reports, trackers, databases, and purchasing analyses.
• Develop and improve Excel tools, templates, reports, workflows, and processes to enhance efficiency, visibility, and data accuracy.
• Support system and process improvements within the purchasing function.

Key Competencies & Expectations

• Demonstrate strong attention to detail, ownership, organisation, and follow-through.
• Proactively manage tasks and follow up with suppliers and internal stakeholders through to completion.
• Manage multiple priorities effectively while maintaining accuracy and meeting deadlines.
• Maintain professional and effective communication with suppliers and internal stakeholders.
• Perform other duties and ad-hoc assignments as reasonably assigned by the immediate manager or management.