About Console
Console builds AI agents that automate IT support directly in Slack, handling everything from password resets to onboarding so teams can focus on their core tasks.
We’re backed by Thrive Capital (investors in OpenAI, Stripe, GitHub), SV Angel, Jack Altman and other Tier 1 startup founders. Customers like Webflow, Ramp, and Calendly already use Console to automate up to 70% of IT requests.
We’re at an inflection point – strong product-market fit, massive market, and an opportunity to define the next generation of internal automation.
Why Join
Impact from day 1: You’ll define how Console’s story is told and how new products hit the market.
Autonomy: High-agency environment. Ship fast, iterate faster, and own results end-to-end.
Team: Ex-founders and startup operators obsessed with solving hard problems.
Upside: Competitive pay in the top 10% of early-stage SF startups plus equity.
The Role
We’re hiring a Product Marketing Manager to own GTM for new Console capabilities positioning, messaging, enablement, and launch. You’ll translate a technical AI product into clear, outcome-driven stories that resonate with IT, security, HR and operations teams.
What You’ll Do
Own GTM for new products and features: positioning, messaging, naming, packaging, enablement, launch, and adoption.
Craft clear, compelling product stories that translate AI automation into concrete business outcomes for both exec and technical buyers.
Develop high-impact external content: use cases, demos, customer stories, thought leadership for every stage of the funnel.
Build sales enablement including training, pitch materials, messaging frameworks, objection handling, and product toolkits.
Drive marquee launches for major features and product moments.
Define, track, and report GTM KPIs to guide prioritization and optimize impact.
About You
5+ years in B2B SaaS product marketing with a track record of high-impact GTM execution in fast-growth environments.
A clear, concise storyteller who can simplify technical concepts and articulate outcomes for exec and practitioner audiences.
Customer-obsessed: deep understanding of personas, needs, and value messaging across the funnel.
Bias to action: comfortable with ambiguity, fast-moving teams, and iterative execution.
Startup mindset: high ownership, proactive, focused, and execution-oriented.
Top Skills
What We Do
Console helps IT teams automate support requests directly in Slack using AI that is trained on your existing KB, app matrix, company policies, etc. Anything that can't be automated is seamlessly handed off to a human agent in your existing help desk.
We're currently able to deflect 55%+ tickets across our customers, automating things like: access requests, KB search & surfacing, password / MFA resets, group management, team routing, etc.
