InterPayments is a San Francisco, CA-based, FinTech SaaS company sitting at the exciting intersection of payments and data intelligence. Our Mission is to empower merchants and the software vendors they use to lower payment processing costs. We create innovative data services that Fortune 1000 companies rely upon to lower fees by putting payments in competition on every swipe.
We empower dedicated team-first individuals who are driven to solve problems to foster innovation, perform at their highest potential, and make a meaningful impact - while creating meaningful relationships along the way.
ABOUT US
InterPayments Inc. is a San Francisco, CA-based SaaS company sitting at the exciting intersection of payments and data intelligence. Our mission is to empower merchants and the software vendors they use to lower payment processing costs. We create innovative data services that Fortune 1000 companies rely upon to lower fees by putting payments in competition on every swipe.
We empower dedicated team-first individuals who are driven to solve problems to foster innovation, perform at their highest potential, and make a meaningful impact – while creating meaningful relationships along the way.
ROLE
As a Product Manager, you will translate customer needs into product solutions that drive measurable impact. You’ll work cross-functionally with Engineering, Sales, and Customer Success to build, improve, and scale our payments platform.
This is a high-impact, customer-facing role ideal for someone who combines strong product execution with deep curiosity about how things work.
What You’ll Do
- Own product execution from concept to delivery, including requirements, prioritization, and release
- Translate customer and partner needs into clear, actionable product requirements
- Analyze product usage and behavior to inform roadmap decisions
- Partner closely with Engineering to scope and deliver solutions efficiently
- Engage directly with customers to understand pain points and validate solutions
- Improve and optimize payment flows, features, and user experience
- Build lightweight prototypes or tools to accelerate decision-making when needed
What Success Looks Like
- Deliver high-quality product improvements that solve real customer problems
- Drive measurable impact on customer experience and product adoption
- Maintain strong alignment across Product, Engineering, and go-to-market teams
- Consistently turn insights into actionable product enhancements
Requirements
- 6+ years of experience in a customer-facing role within payments (Product, Solutions Engineering, Implementation, or similar)
- Strong understanding of payment systems (e.g., gateways, ACH, tokenization, surcharging)
- Experience translating user behavior and data into product decisions
- Proven ability to write clear product requirements and work with engineering teams
- Strong communication skills with both technical and non-technical stakeholders
- Self-starter with the ability to manage multiple priorities and execute independently
Nice to Haves
- Startup experience
- Familiarity with tools like Jira and product analytics platforms
- Experience using AI tools to improve productivity and prototyping
Who You Are
- Customer-focused and driven to solve meaningful problems
- Collaborative and team-oriented
- Curious and technically inclined
- Impact-driven with a strong sense of ownership
- Thoughtful and structured in decision-making
InterPayments’ core values are the building blocks of how we achieve our mission: Obsess about our Customers’ and Partners’ Needs; Be Relentless, Resilient, and Responsive; Collaborate with Teammates, Customers, and Partners; Act with Integrity and Empathy; Outperform your Potential; and Communicate Honestly and Respectfully.
InterPayments is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, and encourage all qualified applicants to apply.
Skills Required
- 6+ years of experience in a customer-facing role within payments
- Strong understanding of payment systems (e.g., gateways, ACH, tokenization, surcharging)
- Proven ability to write clear product requirements and work with engineering teams
- Strong communication skills with both technical and non-technical stakeholders
- Self-starter with the ability to manage multiple priorities and execute independently
What We Do
InterPayments is not a gateway or processor. We are for mid- and enterprise-size merchants who are dissatisfied with high credit card fees. Our surcharging technology works like your sales tax engine - but for card fees. Compliantly recover fees within your existing payment process without changing payment providers. We contractually guarantee compliance with the 67 jurisdictions that govern surcharging. Alternative surcharging programs simply offer 3.5% fixed rate processing terms without compliance guarantees. They force surcharging across all transactions, have no integrations into your ERP/CRM, and profit by forcing you to pass along their high fees to your customers. InterPayments' technology is an integrated SaaS. We work with any gateway or processor. We integrate end-to-end with your existing payments flow from payment application to accounting in your general ledger. We offer variable rate surcharging for interchange plus processing terms. And we allow you to customize who, what, where, and how much you surcharge - at the click of a button. Merchants, payment software vendors, and merchant acquirers use InterPayments to recover processing fees without compliance risks
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