Product Manager

At Orion180, we don’t just stand out for what we do; we shine because of how we do it. Our mission is to deliver an exceptional insurance experience through innovative technology, unparalleled customer service, and a comprehensive suite of products. Our vision is to be the premier global provider of insurance solutions and redefine the insurance industry.

Orion180 is proud to call three vibrant cities home. Our headquarters on Florida’s stunning Space Coast in Melbourne offers an exceptional quality of life, with affordable housing, excellent transportation, and close proximity to major cities like Orlando, Tampa, and Miami. Our Irving, Texas, office places us in a dynamic center of culture, business, and entertainment, keeping us closely connected to innovation and growth. Our Draper, Utah, location, nestled in the heart of the Salt Lake Valley, connects us to a rapidly growing tech ecosystem and provides access to the outdoor lifestyle and natural beauty the region is known for.

Join our Team as a Product Manager in our Innovation & Technology department!

We are seeking a highly motivated Product Manager to own and drive the development and growth of our SaaS and IoT product portfolio. The Product Manager is responsible for defining, delivering, and continuously improving a cloud-based software product. This role owns the product vision, roadmap, and feature prioritization, working cross-functionally with engineering, design, data, and business stakeholders to deliver products that solve customer problems and drive measurable business outcomes.

The Product Manager acts as the voice of the customer and ensures the product delivers value while aligning with company strategy and revenue goals. This role will own the roadmap for cloud-connected products that bridge hardware and software – delivering seamless, technology-driven solutions to customers.

WHAT YOU’LL DO:

Product Strategy & Vision:

·         Develop and articulate a clear product strategy for our SaaS and IoT platforms, aligning connected hardware capabilities with cloud-based software services.

·         Develop clear revenue & P&L metrics for products.

·         Lead the R&D coordination and ideation for new products.

Customer & Market Insight:

·         Gather feedback from customers, partners, and the field to understand real-world use cases, pain points, and emerging opportunities in connected ecosystems.

·         Act as a liaison between stakeholder teams and end users to surface knowledge gaps and improve content relevance.

Roadmap Ownership:

·         Build and manage the end-to-end product roadmap—from firmware integrations to cloud APIs, dashboards, and mobile applications.

·         Manage content in platforms such as SharePoint or similar systems.

Cross-Functional Collaboration:

·         Work closely with hardware and software engineering teams to ensure robust connectivity, device management, and data exchange between physical products and cloud services.

·         Promote knowledge-sharing culture through best practices, training, and enablement programs.

Requirements Definition:

·         Review and provide feedback on user stories, technical requirements, and acceptance criteria for SaaS features, IoT integrations, and data analytics functionality.

·         Ensure alignment with user experience principles and accessibility standards.

Data & Platform Enablement:

·         Partner with data engineering and analytics teams to define data collection, telemetry, and insight capabilities that enhance user value.

·         Support training initiatives by providing content for workshops, e-learning modules, and self-service portals.

Go-to-Market Execution:

·         Collaborate with sales, customer success, and marketing to launch new SaaS features, pricing models, and service offerings for connected products.

·         Support the creation and update of all sales collateral, sales support, and solutions consulting material.

Lifecycle & Metrics Management:

·         Define success metrics (adoption, retention, uptime, device engagement, ARR) and drive continuous improvement through data-informed iteration.

WHAT WE’RE LOOKING FOR:

·         Bachelor’s degree in computer science, engineering, or business (or equivalent experience). MBA or other advanced degree is a plus.

·         4+ years of product management experience in SaaS, IoT, or connected device ecosystems.

·         Proven track record managing products that integrate hardware and cloud software.

·         Familiarity with IoT communication protocols (e.g., MQTT, REST APIs, Bluetooth, Zigbee).

·         Understanding of cloud platforms (AWS IoT, Azure IoT Hub, or Google Cloud IoT).

·         Experience leading agile development teams and managing product backlogs.

·         Strong analytical, problem-solving, and stakeholder management skills.

Preferred Skills:

·         Understanding of insurance processes such as quoting, policy issuance, endorsements, billing, claims, and compliance reporting. 

·         Experience with device lifecycle management, over-the-air (OTA) updates, or edge computing.

·         Familiarity with user analytics and observability tools (e.g., Datadog, Amplitude, Mixpanel).

·         Understanding of data security and compliance in IoT/SaaS (GDPR, SOC 2, ISO 27001).

WHAT’S IN IT FOR YOU:  

·          Dynamic Environment: Thrive in a high-performance environment where your expertise drives real results.

·         Competitive Pay: Enjoy a competitive base salary plus performance-based bonuses.

·         Growth Potential: Join a supportive team with a path for growth.

·         Benefits: Medical, dental, vision, 401k, paid holidays, PTO, and more.

While performing general duties for this position, the employee is regularly required to sit, stand, and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, comprehending, and reading; being able to lift light objects (<25 lbs); and using standard office equipment such as computers, printers, and phones.  In addition, there is an occasional need to bend, twist, or squat down to open/close cabinets and reach for files or other standard office-type objects. 

The office environment is fast-paced and collaborative.  An employee must be willing and able to work their regularly assigned work schedule onsite, and in times of need, be able to work an extended schedule depending on company or departmental needs, project requirements, or customer demands. 

Orion180 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. 

Reasonable accommodations are available for qualified individuals with disabilities during the application process. Applicants who need accommodations may email [email protected] to request assistance.