Product Manager

At NCS Australia, we are more than a technology services company—we are a team of innovators, problem-solvers, and creators shaping the future. With a strong presence across the APAC region, we partner with government and enterprise organisations to tackle complex challenges and deliver solutions that drive real, lasting impact.

We are passionate about unlocking value through technology. By focusing on people, committing to quality, and challenging traditional thinking, we believe technology services can be done better. Our team brings this to life by advising, transforming, and managing technology to help our clients and communities thrive.

We love big ideas and bold thinkers. Bring your ambition and your creativity—together, we will turn them into extraordinary opportunities. Ready to make tomorrow with us? Explore our opportunities and join a team that is redefining what’s possible.

As a Product Manager at NCS Australia, you will lead the strategic delivery of mission-critical software for our enterprise clients. This role sits at the intersection of high-level technology consulting and large-scale physical engineering. You are responsible for overseeing the development and integration of Intelligent Transport Systems (ITS)—the "digital brain" that manages traffic flow, commuter safety, and emergency responses across major motorway networks. Your mission is to take complex, high-stakes operational requirements and translate them into a high-performance product roadmap that keeps a modern city moving.

In this consultancy-led environment, you will act as a key advisor and partner to the client, ensuring that the software solutions we build are not only technically sound but also align with rigorous government standards and safety-integrity levels. You will lead cross-functional engineering teams through the entire lifecycle—from initial discovery and backlog prioritization to on-site commissioning and final testing. Because these systems are live, safety-critical environments, you will manage the delicate balance between rapid digital innovation and the high-reliability demands of public infrastructure.

• The Strategic Consultant: You have hands on experience in Product Management within a technology consultancy or a complex industrial sector (such as Transport, Utilities, or Government). You thrive on managing client relationships and navigating multi-stakeholder environments.

• The Systems Thinker: You possess a deep understanding of how software interacts with the physical world. Experience with IoT, SCADA, or Smart Infrastructure is highly regarded, as is the ability to understand complex traffic management logic.

• The Technical Translator: You can take a 200-page government specification or a complex civil engineering brief and distill it into clear, actionable user stories for a development team without losing the "big picture" intent.

• The Agile Leader: You are a master of the Product Manager’s toolkit (Jira, Confluence, and Roadmapping tools) and have a proven track record of managing backlogs in environments where project milestones and product vision must coexist.

• The Quality Advocate: You understand that "safety-critical" means there is no room for error. You have an eye for detail and a commitment to rigorous testing, ensuring every feature meets the highest standards of reliability.

• The Effective Communicator: You have the "wit" and professional presence to present complex roadmaps to executive-level stakeholders while remaining grounded enough to work through technical blockers with your developers.

Why join us: 

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. 

Agencies:

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks: 

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks