You Will :
- Create product roadmap and execute on product strategy for 100ms
- Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
- Create buy-in for the product vision both internally and with key external partners.
- Develop product pricing and positioning strategies
- Translate product strategy into detailed requirements and prototypes.
- Scope and prioritise activities based on business and customer impact.
- Work closely with engineering teams to deliver with quick time-to-market and optimal resources.
- Drive product launches, including working with product marketing and partnerships
- Act as a product evangelist to build awareness and understanding
- Represent the company by visiting customers to solicit feedback on company products and services.
- Define metrics to measure the health and success of the product
You Have :
- 3+ years of experience in a product role
- Built products by collaborating across engineering, analytics, marketing, design and other key stakeholders
- Strong written and verbal communication skills with a precise talent for articulating customer challenges
- Strong empathy for developers' experience
- Clarity of though and ability to turn incomplete, conflicting, or ambiguous inputs into solid action plans
- A whatever-it-takes approach to ensure that your product and team are successful
Good to have :
- Worked on developer tools or AI products
- Prior experience as a software developer/engineering manager/architect
- A computer science or engineering background
Why 100ms :
- You'll be part of a small team at a fast-growing engineering-first startup.
- You'll work with engineers across the globe with experience in video at places like Facebook and Hotstar.
- You can grow as an individual contributor or as a team leader - freedom to set your own goals.
- You'll work on problems at the cutting-edge of real-time video communication technology at a massive scale.
Additional Information
- At 100ms, we place a strong emphasis on in-office presence to promote collaboration and strengthen company culture.
- Under the current policy, employees are expected to work from the office at least three days a week—Tuesday, Wednesday, and Friday—as an essential part of their role.
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What We Do
100ms AI builds voice-first AI agents for healthcare operations, automating high-friction workflows like scheduling, intake, benefits verification, prior authorization, and telehealth coordination.
We combine deep expertise in real-time communications with healthcare-grade AI infrastructure to help care teams scale with empathy, precision, and compliance. Our agents are designed to be safe enough for clinical use, human enough to build trust, and flexible enough to adapt to any workflow, from solo clinics to large health systems.
Previously known for powering real-time video in platforms across EdTech, fitness, and virtual events, 100ms is now focused on transforming healthcare operations through conversational AI that works in the real world.
Founded in 2020, we are a team of engineers, clinicians, and operators committed to building the future of healthcare conversations.







