About Us
TherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so clinicians can focus on awesome patient care.
We're a dynamic team of pros who love to innovate and push the envelope, keeping our software cutting-edge. Join us, and let's revolutionize behavioral health software together while making a real difference!
About The Position
As a Product Manager, you'll play a pivotal role in shaping the future of our product by combining technical acumen, user insight, and market analysis to guide the roadmap and execution. You’ll ensure a seamless and intuitive user experience that enables our customers to focus on care, not software. Through data-driven research, competitive analysis, and collaboration with cross-functional teams, you’ll uncover opportunities for innovation and differentiation, helping TherapyNotes continue to evolve as the best-in-class EHR and practice management solution across behavioral health and beyond.
What You'll Do
- Product Strategy & Vision:
- Define and communicate a clear product vision and strategy aligned with TherapyNotes’ company goals.
- Synthesize business objectives, user insights, and market opportunities into a data-informed, prioritized roadmap.
- Identify opportunities for competitive differentiation through innovation and exceptional user experience.
- Execution & Delivery:
- Manage product launches end-to-end, from ideation through release and adoption.
- Partner closely with engineering, product owners, design, and QA to deliver high-quality features and improvements.
- Write clear and actionable product requirements, user stories, and acceptance criteria.
- Monitor feature performance and user feedback post-release to ensure continuous improvement and measurable impact.
- Customer Insight & Understanding:
- Advocate for user experience excellence across all areas of the product.
- Combine qualitative and quantitative insights, including usage data, customer feedback, and research, to inform decisions.
- Conduct user research, interviews, and surveys to understand workflows, pain points, and opportunities for improvement.
- Stay current on industry trends, regulatory changes, and emerging technologies within healthcare and SaaS.
- Cross-Functional Leadership:
- Translate complex technical concepts into clear business value and user impact.
- Align product, design, engineering, and go-to-market teams around a unified vision and set of priorities.
- Communicate decisions and trade-offs with clarity and transparency, ensuring technical and business teams stay in sync.
What We're Looking For
- 5+ years of experience as a software product manager, preferably in the healthcare or behavioral health SaaS industry.
- Bachelor's or Master’s degree in a relevant field, such as Computer Science, Business, or Healthcare Administration.
- Proven ability to manage evolving projects from concept through launch, with strong attention to detail and organization.
- Curiosity and empathy for users, with experience conducting research such as interviews, usability testing, and data analysis to inform product direction.
- Strong analytical and problem-solving skills, comfort with data-driven decision-making, and familiarity with emerging technologies such as artificial intelligence, machine learning, or data-driven personalization.
- Excellent communication, collaboration, and presentation skills, with a track record of working effectively across engineering, design, QA, and business teams.
- Comfortable taking end-to-end responsibility for one or more product areas in a fast-paced, cross-functional environment.
What We Offer
- Competitive salary - $105,000-$135,000
- Employer sponsored health, dental, vision, life, and disability insurance
- Retirement plan with company contribution
- Annual company profit sharing
- Personal development/training budget
- Open, collaborative work environment
- Extensive 2-week onboarding plan
- Comprehensive mentorship program
Equal Opportunity Employer Statement & Applicant Rights
TherapyNotes LLC is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status under federal, state, or local law. We are committed to providing a workplace free of discrimination and harassment.For more information about your rights under federal employment laws, please review the following:
- Know Your Rights: Workplace Discrimination is Illegal
- Family and Medical Leave Act (FMLA): Employee Rights Under FMLA
If you require a reasonable accommodation during the application process, please contact [email protected].
#LI-Remote
#LI-AC1
10/28/2025
Top Skills
What We Do
TherapyNotes™ is an online practice management system for behavioral health, featuring robust notes, scheduling, and billing features.
The heart of TherapyNotes™ is the notes system. Whereas most practice management systems offer a generic free-form text area, TherapyNotes™ offers an easy-to-use form-filled approach, greatly speeding up data entry and note writing. The notes were carefully designed by TherapyNotes™ cofounder and psychologist Debra Pliner, with feedback from other psychologists, psychiatrists, and significant research to maximize compliance with insurance, HIPAA, and industry standards.
TherapyNotes™ also offers a powerful “to do” list which automatically directs clinicians regarding what actions need to be taken such as notes to write after sessions, to contact the primary care physician when appropriate, or reminders to schedule treatment plan updates.
TherapyNotes™ was developed by the husband and wife team: Dr. Debra Pliner, clinical psychologist, and Brad Pliner, web technologies expert, to fill a need for a practice management system that was built for the unique needs of mental health practitioners.
