Product Manager

About Playtech
                                         
Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging and entertaining gaming experience.

Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry. Read more about who we are and what we do here: www.playtechpeople.com

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices.

Ready to level up your career?

Playtech Managed Services is looking for a proactive Product Manager with excellent communication and problem-solving skills.

Your influential mission. You will...

• Drive innovation and continuous improvement of the sports trading platform
• Conduct industry gap analyses and product evaluations
• Create and review business cases; advise on commercial decisions
• Liaise with internal and external stakeholders to formalize and prioritize development requests
• Generate specifications and define acceptance criteria
• Build and prioritize the trading platform development backlog
• Identify commonalities across customer requests and guide the product roadmap accordingly
• Manage product sign-off processes
• Support end users during feature rollouts
• Monitor and support the adoption of new features post-delivery
• Assist colleagues in preparing handover and training materials for both legacy and newly developed platform features
• Escalate business-critical bugs to internal support and development teams
• Foster team development and build organizational knowledge
• Set targets and personal development goals for direct reports; monitor performance against those goals
• Stay informed about industry best practices
• Manage client expectations effectively

Components for success. You...

• Have at least 5 years of professional experience.
• Consistently meet key performance indicators in customer orientation, quality, job knowledge, and results.
• Have experience or knowledge in a sports-related environment.
• Communicate fluently in written and spoken English.
• Show proficiency in MS Office and relevant technical tools.
• Communicate effectively across teams and functions.
• Make confident, timely decisions under pressure.
• Learn new tasks and processes quickly.
• Uphold ethical standards and professional integrity.

Thrive in a culture that values...

• Contribution and achievements by offering performance bonuses and ample opportunities for internal growth.
• Employees' health and well-being through comprehensive health and dental insurance plans, life insurance, MultiSport card, employee assistance program and food, travel, and wellness allowances.
• Work-life balance by providing 25 days of paid annual leave, allowing you to relax and recharge.
• Continuous growth with company-sponsored seminars, training programs, social activities, and events, guiding your professional journey and helping you achieve your career goals.
• Celebrating life events with additional bonuses such as newlywed, and baby bonuses.

SPORTS PRODUCT TEAM
Our Sports Product team is a dynamic and collaborative group, focused on delivering innovative solutions in a fast-paced environment. We thrive on tackling new challenges, whether it's launching new features, managing multiple ongoing projects, or exploring new ideas to drive the business forward. There's always something new on the horizon, and our team excels at adapting to change and staying ahead of industry trends. If you're someone who enjoys being part of a team where there's always exciting work to be done, this is the place for you!

PLAYTECH MANAGED SERVICES
Established in 2007 in Sofia, Bulgaria, Playtech Management Services, a company of Playtech Group has grown into a thriving hub of 500 dedicated professionals, fostering a culture of collaboration, respect, and support. Specializing in customer support and risk management services for leading gaming platforms worldwide, our teams boast industry-leading response times and expertise. At Playtech Managed Services, we prioritize the personal and professional development of our team members, offering opportunities for both horizontal and vertical growth. Our dedicated employees invest their time and expertise in our success, and in return, we invest our passion in them. We provide a fun, creative, rewarding, and inspiring environment where individuals have the freedom to express themselves.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work