What you will do:
- Oversee one or more product initiatives aligned with company and product goals and strategies. Owns and manages backlog
- Collaborates cross-functionally with Engineering, Data Analytics, Product and all cross-functional teams to deliver solutions that provide best-in-class products and are received with high satisfaction from our users and deliver on the expected outcomes
- Owns ensuring clear acceptance criteria for planned solutions
- Identify important measures of success and use these to identify new opportunities from meeting expected outcomes
- Demonstrates deep understanding of Ascent, Better Life Partners’ proprietary healthcare platform, its users and how they engage with the system
- Advocates for users and ensures impact, usability and user satisfaction are taken into account with each change
- Training & Onboarding: Leads training sessions and creates documentation to help onboard new internal users, ensuring they can utilize the platform effectively
- Provides on-going training and documentation to support existing users
- Continuous Improvement: Collaborates with other teams to support increased team velocity and the improvement of user satisfaction
- Serves as a mentor to more junior team members
You are a good fit if you have:
- 3-4 years experience as a Product Manager
- Gifted at interfacing with and influencing stakeholders
- Experience creating and communicating Product Requirements Documents (PRDs) or demonstrated strong analytical and writing skills
- User-centric mindset with the capability to perform discovery and user research and translate into actionable work for teams
- Able to distill product roadmaps into digestible and relevant presentations to key stakeholders
- Strong ability to prioritize effectively and manage multiple initiatives concurrently
- Excellent communication, collaboration and presentations skills
- Experience in Agile Software Development
It will also be great if you have:
- Experience in healthcare is not required, but is a huge plus
- Bachelor’s degree or equivalent, in a technical field
- Use of no-code tools
- Familiarity with AI tools
Work location requirements:
- BLP operates in hybrid and remote work environments, which allows us to better meet our members and partners where they’re located. Candidates applying for this role must be willing and able to travel locally within the communities we serve and/or travel to onsite meetings as expected in coordination with their department and business needs.
When working from home, the requirements include:
- Must have reliable internet service with a fast upload/download ability
- Ability to ensure any protected health or proprietary data/information is not visible (or audible) to others in any work location
- Must have a quiet space to speak to members, team members, or external partners with minimal background noise and distractions
Top Skills
What We Do
At Better Life Partners, our mission is to provide whatever it takes to help people heal from addiction. Whenever, wherever. We deliver community-based and virtual medical and behavioral health care, providing our members with easy and fast access to treatment in the right place for them. Our services include opioid and alcohol use disorder treatment, with mental and physical healthcare services for our members.
Our “whole person” care is built upon deep community partnerships. We partner with local organizations to provide harm reduction and integrated medical, behavioral, and social care. We work hand-in-hand with mission-driven community organizations, treatment providers, and public health organizations to bring better care to the people they serve.
We’re building the multispecialty practice of the future — delivering value-based care backed by technology and a caring team of providers, community health workers, counselors, and support staff.
Join a team where you can love what you do and make a difference in the communities that need it most. Learn more at betterlifepartners.com.
