Product Manager

🌟 Ready to help reshape a $26B industry and build the future of branded merch?

commonsku is revolutionizing the promotional products industry. Our platform empowers branded merch distributors to work smarter — managing projects, building quotes, placing orders, and collaborating with clients and suppliers seamlessly through the power of the Connected Workflow.

We’re a remote-first, community-driven team obsessed with elevating our customers, their clients, and the broader industry. Our values – Community First, Ten Steps Ahead, Fast Forward, and Delightful Work – guide us. We believe you can innovate, push forward, and do more, while also sharing a laugh, supporting your colleagues, and having a life outside of work. 

If you’re energized by ambitious work, creative collaboration, and helping to build something great, you’ll want to keep reading. 

🚀 About the Role: Product Manager (Shops)

We’re growing, and we’re hiring a Product Manager to join our Product Management Team! In this role, you’ll lead commonsku Shops, with the goal of building the best branded merchandise shopping experience in the world. You’ll own the vision and roadmap for Shops, collaborating with design, engineering, and customer-facing teams to deliver an exceptional e-commerce experience for distributors and their clients.

This role is ideal for someone with product management experience and a background in commerce, design, or consumer technology. You’ll combine customer empathy, data-driven decision making, and strong execution skills to drive meaningful outcomes for our customers and our business.

💡 About You

You’re not just looking for a job — you’re looking for a place to do your best work. 

You bring:

• A community mindset — You see customers as partners and coworkers as collaborators. You lift others up, always follow through on your commitments, and thrive in a team that does the same. (Community First)
• Momentum and ownership — You act with optimism, take initiative, and turn ideas into results. You move fast and bring others with you. (Fast Forward)
• Vision and boldness — You don’t just react — you anticipate. You think big, challenge the status quo, and push the work (and the industry) forward. (Ten Steps Ahead)
• Joy in the craft — You care deeply about what you build and how it makes people feel. You bring thoughtfulness, transparency, and a sparkling sense of humour to the table. (Delightful Work)

🛠️ What You’ll Do

Here’s what you’ll do:

• Define the product vision, strategy, and roadmap for commonsku Shops.
• Partner with designers and engineers to deliver best-in-class shopping experiences, and shop creation/configuration experiences for distributors.
• Conduct discovery through customer research, data analysis, and market insights to identify opportunities.
• Write clear product requirements and user stories that translate customer needs into actionable work.
• Prioritize initiatives based on impact, effort, and alignment with business goals.
• Measure feature success and iterate based on data and feedback.
  Work closely with Customer Success, Sales, and Marketing to gather feedback and ensure smooth adoption of new features.
• Collaborate with adjacent product areas (Core Platform & Suppliers) to ensure Shops is integrated into the end-to-end distributor workflow.

🔍 What You Bring

Some of the qualities that help you thrive in this role:

• 2+ years of experience in Product Management, ideally with exposure to commerce, design, or consumer tech
• Strong communication and collaboration skills
• Deep curiosity and empathy for users and their needs
• Comfort working with qualitative customer feedback and translating it into roadmap decisions
• Analytical mindset and ability to work with data
• Balance of strategic thinking and detail-oriented execution
• Passion for creating simple, elegant, and effective user experiences
  

Bonus:

• Experience with e-commerce platforms or SaaS products
• Knowledge of the promotional products industry or B2B2C commerce
• Familiarity with agile development processes
• Technical literacy (reading API docs, basic SQL, or front-end concepts)

💰 Compensation & Perks

We believe in fair, transparent compensation. Starting salary for this role is $80,000–$95,000, depending on previous experience and skillset, plus a 5% annual bonus opportunity based on company performance.

New hires are expected to come in at the midpoint of this range. However, if this role sounds perfect for you and your expectations are outside of this range, we encourage you to apply and let us know in your application about your ideal package. If we agree that it’s a good fit, we will have open discussion around what’s possible.

Plus:

• Remote-first culture (with plenty of excellent in-person experiences sprinkled in)
• Company-wide closure between December 25th and January 1st
• Health and dental benefits, including a $1,000 healthcare spending account
• RRSP/TFSA contributions up to $3,000 a year (no employee contribution required!)
• Twice-yearly company wide summits (we call it HQ and you’ll love it)
• A delightful team of smart people who are good at what they do

🌎 Location

This role is open to candidates eligible to work in Canada, with the exception of Quebec (we’re not set up to operate there yet — désolé!).

We’re remote-first, but if you’re based in Toronto, even better. That’s where we were founded and where we maintain our HQ today! 

🌱 A Bit More About Us

commonsku supports hundreds of promotional products distributors and suppliers with technology that drive efficiency, growth, and connection. Our skummunity (commonsku + community = skummunity, get it?) is powered by events, education, and shared knowledge and is core to who we are.

We’ve grown by being “for promo by promo” and now, we’re scaling our impact to elevating an entire industry. We’d love your help doing it.

🤖 A Note About AI

We use AI every day at commonsku to be faster and better. If you use AI tools to help you draft your resume or cover letter, that’s totally fine — just make sure what you submit reflects you. We want to hear your authentic voice, not ChatGPT’s.

📬 How to Apply

If this role feels like a fit, apply now at https://commonsku.com/careers!

We try our level best to review and respond to every application we receive. So, once you’ve applied, wait to hear from a member of our People team with an update. If it looks like a good fit, expect a phone interview as the first step. 

By the way, you don’t need to meet 100% of the requirements — we value potential, learning, and diversity of thought. Tell us why you're excited, and let’s chat.

❤️ commonsku is an Equal Opportunity Employer

We’re committed to building a diverse team that reflects the skummunity we serve. We welcome applicants of all backgrounds, experiences, and identities.