Product Manager

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Mississauga, ON
Hybrid
Artificial Intelligence • eCommerce • Information Technology • Mobile • Payments • App development • Utilities
Meet KUBRA. We develop software for a better customer experience.
The Role
Join KUBRA as a Product Manager and spearhead the innovation of our cutting-edge products! Collaborate with internal and external stakeholders, drive development and market strategies, and ensure seamless integration of client requirements into our dynamic product portfolio. Embrace this opportunity to shape the future, enhance deliverability, and contribute to our vision in a stimulating and supportive environment.

This is a hybrid opportunity in either Mississauga, Ontario.

What you get to do everyday:

  • Contribute to the Product Management team to achieve established goals and departmental objectives
  • Own the roadmap and release planning for a portfolio of products
  • Find solutions for capturing client requirements and transforming them into product implementations
  • Participate in the software development lifecycle
  • Monitor and analyze competitor products, identifies competitive and alternative product enhancement offerings and develops a strategy for new payment service offerings/payment types with planned execution in 1-3 years.
  • Develop, manage, and measure product launch processes and communication for effectiveness, speed, and client satisfaction.
  • Contribute to an environment that emphasizes trust, open communication, creative thinking, and cohesive team effort
  • Improve the deliverability of our solutions through process improvements and automation
  • Works with marketing and sales to provide specific guidance on competitive advantages and market growth strategies in both payment and Software as a Service (SaaS) solutions
  • Monitor and analyze key performance indicators to determine how successful the product is performing in the market, how it impacts KUBRA operations and NPS scores, and ultimately, how it contributes to revenue goals.

What kind of person should you be?

  • Knowledge of the software development lifecycle
  • Ability to influence others, build relationships, manage conflicts, and handle negotiations
  • Ability to handle pressure and focus on results
  • Excellent written and verbal communications skills and an ability to maintain a high degree of professionalism in all client communications
  • Business management skills – understanding of strategy, business functions, metrics, decision-making, and workflow
  • Project management skills – ability to plan and manage successful projects, including managing risks, costs and time
  • Excellent organization, time management, problem-solving, and analytical skills

What skills do you need?

  • 3-5+ years of product management, information technology, and/or software development experience
  • Experience designing, building, or operating a Software as a Service (SaaS) product
  • Experience building business-to-business applications in the payments industry and/or payment processing software products is an asset.
  • Experience using Aha and Jira is an asset
  • Bachelor’s degree in Computer Science or Engineering, or equivalent experience
  • Master’s degree, technical degree, and/or certifications are preferred
  • Certification in payment industry standards (PCI, NACHA) is an asset

What you can expect from us:

  • Award-winning culture that fosters growth, diversity and inclusion for all
  • Paid day off for your birthday
  • Access to LinkedIn learning courses
  • Annual performance-based bonus
  • Continued education with our education reimbursement program
  • Flexible schedules
  • Free unlimited access to our refreshment stations (fully stocked with tea, coffee and other beverages)
  • Two paid days for volunteer opportunities
  • A free premium membership for ‘Headspace’; an app geared towards mental health and wellbeing
  • Access to Perkopolis retail discounts
  • Generous benefit coverage with low premiums (+ a Health Care Spending Account)
  • RRSP Matching

KUBRA is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We will provide accommodations during the recruitment process upon request by emailing [email protected]. Information received relating to accommodation will be addressed confidentially. We thank all applicants for their interest; however, only candidates under consideration will be contacted.

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The Company
HQ: Mississauga, Ontario
600 Employees
Year Founded: 1992

What We Do

KUBRA provides customer experience management solutions to some of the largest utility and government entities across North America. Our portfolio includes billing and payments, alerts and preference management, artificial intelligence solutions, mobile apps, and utility mapping solutions. KUBRA reaches over 40% of households in the U.S. and Canada, providing performance-driven value to more than 475 clients and their customers.

Why Work With Us

At KUBRA, inclusive culture and employee development are prioritized alongside impactful work and social responsibility, fostering a fulfilling, forward-thinking workplace.

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KUBRA Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
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HQMississauga, Ontario
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