Product Manager

BLN24 is an award-winning digital Management Consulting Firm that supports the U.S. Federal Government in successfully achieving their mission and goals. Our service and solutions delivery start with understanding each client’s end-state, and then seamlessly integrating within each Agency’s organization to improve and enhance strategic and technical operations and deployments.
If you are interested in joining a rapidly growing Federal consulting company in a high-energy, flexible corporate headquarter environment, now is your chance! We strive to spread our Mamba Mentality and cultivate your professional and personal growth — join the team!
Position Overview:
We are seeking an experienced Product Manager to lead the strategy, design, and delivery of a high-traffic, public-facing government website that provides critical information and services to U.S. citizens. This platform supports millions of users seeking timely, accurate, and accessible content across a range of essential topics.
In this role, you will define the product vision, manage the roadmap, and collaborate with multidisciplinary teams to enhance user experience, ensure compliance with federal digital standards, and meet mission-driven objectives.
Key Responsibilities:

• Own the product roadmap and vision, driving improvements in user experience, content accessibility (Section 508), and site performance.
• Work closely with UX/UI designers, content strategists, developers, and government stakeholders to deliver a user-centered digital product.
• Conduct user research and analyze data to inform prioritization, feature development, and platform enhancements.
• Translate complex policy or business requirements into clear, actionable user stories and acceptance criteria.
• Facilitate agile ceremonies including sprint planning, backlog grooming, and retrospectives.
• Ensure compliance with federal standards, including the U.S. Web Design System (USWDS), Digital.gov guidelines, and relevant privacy and security policies.
• Monitor site KPIs (e.g., task success rates, load times, user satisfaction) and lead iterative improvements based on findings.
• Advocate for end-user needs and champion a culture of continuous improvement and accessibility.

Qualifications:

• 4–7+ years of experience as a Product Manager or related role in digital services, preferably in the public sector or government contracting space.
• Proven success managing digital products at scale with a strong user base and complex stakeholder environment.
• Familiarity with federal digital services frameworks, accessibility standards (Section 508), and open data initiatives.
• Strong understanding of user-centered design, web analytics, and agile development methodologies.
• Exceptional communication and collaboration skills across technical and non-technical teams.
• Proficiency with tools like JIRA, Confluence, Figma, and Google Analytics.

Preferred Qualifications:

• Experience with U.S. Web Design System (USWDS) and federal website modernization efforts.
• Background in civic tech, content strategy, or human-centered design.
• Experience supporting multilingual content platforms or localization initiatives.
• Knowledge of government digital service playbooks (e.g., TTS, 18F, USDS).
• What BLN24 Brings to the Game:
  BLN24 benefits are game-changing. We like our team to play hard, and that means they need to be taken care of — physically, financially, and emotionally. We make sure to keep them in the game by giving them access to generous medical, dental, and vision plans.
  You can join one of the fastest-growing companies headquartered in the Washington DC Metro Area. We give you the opportunity to work in different sectors, so you have the chance at variety while maintaining stability.
  Flexibility at BLN24 allows each individual the opportunity to balance quality work and their personal lives. Depending on projects, we allow remote working opportunities so you can always be in the game no matter where you call home.
  We offer competitive benefits including: 401(k), healthcare, learning and development opportunities, and more.
  BLN24 is an Equal Opportunity Employer. We believe people are our strength and understand diverse talents are key to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.