Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com.
In this role, you will be responsible for maintaining and enhancing our Strategic Philanthropy product's value to its current users, driving incremental improvements, and ensuring continued alignment with the needs of our existing customer base. This is a great opportunity for someone with a strong understanding of product lifecycle management who enjoys focusing on product stability, usability, and long-term satisfaction.
Work you'll do:
- Collaborate with stakeholders to define and prioritize a product roadmap that enhances value for existing users. Bring everyone along by clearly communicating rationale and trade-offs.
- Dive into legacy systems and processes to identify opportunities to address long-standing issues or improve performance.
- Ensure that product updates and enhancements meet the needs of the current user base. Conduct user research and gather feedback to inform development.
- Work closely with cross-functional teams to define clear requirements, ensure timely delivery, and support teams in resolving issues or roadblocks.
- Own and maintain a well-organized, prioritized backlog of features, enhancements, and bug fixes.
- Collaborate with scrum team to create individually shippable milestones for prioritized features and create user stories that support those milestones.
- Define and oversee the execution of product releases, ensuring that all improvements are delivered on time and with the highest possible quality.
- Monitor key performance indicators and value metrics related to product usage, customer satisfaction, and feature adoption. Use data to drive continuous improvement and decision-making.
What we look for:
- 2-3 years Product Management experience within enterprise or B2B SaaS (relevant social-good industry experience preferred)
- Experience using data & analytics to inform design and product decisions.
- Strong understanding of software development processes, system architecture, and technical constraints
- Excellent time management skills and able to manage deadlines in a fast-paced environment
- Curious in nature, which drives you to ask great questions about the "why" and seek supporting data to interpret and validate the most important needs of the product
- Ruthless prioritization skills that create focus on high-impact features and strategic goals
- Strong leadership and communication skills that ensure everyone is driving towards the product goals together
- Experience with product management tools (e.g., JIRA and Aha!)
Compensation
The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and in addition to benefits this role may be eligible for discretionary bonuses/incentives, and equity.
US Base Salary Range: $111,000 - $140,000
Please note that the compensation range and benefits specified in this job posting is applicable to candidates based in the United States. For international applicants, actual salary offers and benefit plans may vary based on the local market compensation standards and will be determined in accordance with regional considerations, including but not limited to applicable laws, cost of living, and industry norms.
We will be accepting applications for this role until 11/15/2024
Our Culture: Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.
Our comprehensive and competitive benefits include:
- Generous Flexible Time Off (FTO) Policy
- Up to 15 paid company holidays including some commemorating social justice events and self-care
- Paid volunteer time
- Resources for savings and investments
- Paid parental leave
- Paid sick leave
- Health, vision, dental, and life insurance with additional access to health and wellness programs.
- Opportunities to learn, develop, network, and connect
Please note the benefits specified on this page are applicable to full-time employees based in the United States. For international employees, actual benefits may vary based on local standards and regulations and will be determined in accordance with regional considerations, including but not limited to applicable laws and industry norms.
We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law.
What We Do
Bonterra is the second-largest and fastest-growing social good software company in the world. Formed through the combination of CyberGrants, EveryAction, Network for Good, Social Solutions, WeSpire, and their respective entities, Bonterra enables unprecedented connectivity between social good organizations and their community of supporters and constituents. This will reshape philanthropic giving, empower digital transformation, and bring the social good sector the technology it needs to accelerate lasting social change.
Our purpose is to power those who power social impact. To that end, we serve the people who make social good possible—the doers behind the scenes across nonprofits, public agencies, corporations, philanthropic organizations, and foundations. Our case management, corporate social good and philanthropy, and nonprofit fundraising and engagement technology solutions make the work behind social good easier, more efficient, and more effective. Our innovative, passionate team of industry experts and advocates elevate the people that make social good possible—we call this championing the doers—and raise the bar for how social change happens. And our partnerships with our customers unlock potential to help them thrive.
We seek diversity and embrace the power of our differences, and we never stop looking for ways to widen our circle of inclusion. Bonterra is currently accelerating the hiring process to bring in new mission-driven talent with openings for remote work and positions based in Andover MA; Austin TX; Washington, DC; Pittsburgh PA; Ontario, Canada; and various locations in Australia.
Our Values:
ELEVATE DOERS OF GOOD
Fuel growth. Power with partnership. Do the best work of our lives.
INNOVATE COURAGEOUSLY
Be curious. Deeply understand our clients. Have each other's backs.
CULTIVATE INCLUSIVITY
Open doors. Create space. Center diversity, equity, inclusion, and belonging.
APPRECIATE THE JOURNEY
Celebrate progress. Bring everyone along. Enjoy the ride.
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Employees work remotely.