Product Manager

Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. We believe that the core to a great digital experience starts with search and browse. Our Deep Learning technology captures user behavior and utilizes machine learning to connect people with the products, content, and information they need. Brands including Crate & Barrel, Lenovo, Red Hat, and Cisco Systems rely on Lucidworks' suite of products to power commerce, customer service, and workplace applications that delight customers and empower employees. Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way.

About the Role

We are seeking a Product Manager to join our Product team who will be responsible for managing, shaping (and delivering!) the future of our Knowledge Management Product. This role reports to the VP of Product and our ideal candidate will be someone who can dive deep with engineering to understand technical challenges and constraints, work with sales to understand prospective client pain points and work with Partners to create impactful products.

This person will be as talented at communication as they are at analysis and user discovery. Recognizing that a product manager is more effective at leading through persuasion than decree, this individual is an expert in artful communication across functional roles, teams, and personalities to influence company trajectory. Furthermore, the ideal candidate should be just as comfortable discussing products internally as they are with external partners and current or prospective clients.

Responsibilities

• Communicate a clear product vision and strategy in alignment with the company’s overall goals
• Conduct market research, analyze industry trends, and identify opportunities for product innovation
• Work closely with engineering, design, marketing, and other cross-functional teams to deliver high-quality products on time and within budget
• Define product features and user stories, taking into consideration client feedback, market demands, and technical constraints
• Prioritize features based on their impact on the business and client satisfaction
• Ensure successful product launches, working closely with the marketing team to develop go-to-market strategies and promotional campaigns
• Monitor product performance and client feedback post-launch, iterating on features and improvements as needed
• Utilize data and analytics to make informed product decisions, track KPIs, and measure the success of product initiatives
• Communicate product updates and milestones effectively to various stakeholders
• Uphold the core values, policies and procedures of Lucidworks
• All other duties as assigned

Skills & Qualifications

• Bachelor’s Degree in Business, Computer Science, or related field preferred
• 5+ years of experience working in a software/tech company 
• 3+ years of experience working with Product in a software/tech company
• Strong project management skills with the ability to prioritize and manage multiple tasks simultaneously
• Familiarity with Agile/Scrum methodologies
• Excellent analytical abilities and can effectively use data to drive decisions.
• Motivated to deliver value in production and aren't satisfied with works-in-theory solutions.
• Collaborative, value learning and are driven to accomplish great things.
• Passion for learning, contributing and growing with the Product team and the company.
• Acceptable background check
• Must be authorized to work in the United States full-time for any employer

Competencies

• Resourceful-willing to jump in, be agile/flexible, leverage existing resources to accomplish goals, ability to work independently
• Team player-confident in collaborating with a diverse community of people and personalities across geographies, backgrounds, and professional abilities
• Strong verbal and written communication skills
• Empathy and care for all stakeholders of Lucidwork including employees, customers, partners, and guests
• Ability to handle confidential information 

Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way. Applicants receive consideration based on the relevant talents, skills, and experiences they offer to our company.

Thank you for your interest and we look forward to learning more about you.

Note to third party recruiters:

We appreciate your interest in our job opportunities. However, we kindly request that third-party recruiters and staffing agencies refrain from contacting us regarding these positions. We prefer to work directly with candidates and do not accept unsolicited resumes or candidate referrals from third-party recruiters or agencies. Unsolicited resumes and referrals will become the property of Lucidworks, and no fee will be paid should we hire a candidate whose resume was sent unsolicited.