You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Wholesale Lending Services you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Make authoritative decisions on scope, requirements, assumptions, and delivery tradeoffs to maximize outcomes
- Define workflows, controls, and audit-ready traceability expectations within delivered solutions
- Partner with technology and governance stakeholders to align intent, constraints, and delivery approach
- Drive end-to-end integration thinking across platforms, vendors, and operational handoffs
- Own backlog refinement and readiness to enable releasable increments and predictable delivery
- Establish and monitor product metrics tied to quality, cycle time, and exception reduction
- Lead continuous improvement by reviewing performance, root causes, and control effectiveness
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Proven ability to translate operational complexity into clear requirements and defensible priorities
- Strong decision-making and ability to communicate rationale aligned to outcomes, risk posture, and feasibility
- Prior experience owning a backlog and defining outcomes in a regulated or control-focused environment
- Ability to operate effectively at the intersection of delivery, governance, controls, and auditability
- Skilled in driving clarity through ambiguity and shaping problems into actionable work
- Ability to define acceptance criteria that withstand operational scrutiny and fit the operating model
- Experience working across multiple systems and teams in integration-heavy, end-to-end workflows
- Strong stakeholder management, serving as the single source of truth for business intent and outcomes
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Experience partnering with risk, compliance, audit, or control functions to design traceable and testable controls
- Experience building and using product metrics to reduce exceptions and operational friction
- Experience delivering modernization in systems of record and integration-heavy landscapes
- Familiarity with scaled Agile delivery practices and regulated delivery governance
- Domain exposure to insurance operations or lender insurance processes
- Demonstrated ability to identify opportunities for AI and automation integration within operational workflows, including experience evaluating, implementing, or governing AI-driven solutions to achieve scalable process improvements and strategic objectives.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Experience leading product lifecycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Ability to translate operational complexity into clear requirements and defensible priorities
- Strong decision-making and communication skills aligned to outcomes, risk posture, and feasibility
- Experience owning a backlog and defining outcomes in a regulated or control-focused environment
- Ability to operate across delivery, governance, controls, and auditability
- Ability to drive clarity through ambiguity and shape problems into actionable work
- Ability to define acceptance criteria that withstand operational scrutiny and fit the operating model
- Experience working across multiple systems and teams in integration-heavy, end-to-end workflows
- Strong stakeholder management and ability to serve as the source of truth for business intent and outcomes
- Experience working in a highly matrixed, complex organization
- Experience partnering with risk, compliance, audit, or control functions to design traceable and testable controls
- Experience building and using product metrics to reduce exceptions and operational friction
- Experience delivering modernization in systems-of-record and integration-heavy landscapes
- Familiarity with scaled Agile delivery practices and regulated delivery governance
- Domain exposure to insurance operations or lender insurance processes
- Ability to identify opportunities for AI and automation integration within operational workflows
- Experience evaluating, implementing, or governing AI-driven solutions
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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