DentalKart
Careers at DentalKart
Senior Product Manager – AI/GenAI Products
Product Management
Location
DentalKart
Head Office, Chhatarpur, New Delhi
Reports To
Head of
Product / CPO
Function
Product
Management, with a focus on Conversational AI, Agentic AI, and RAG-based
systems
Experience
5–7 years,
with at least 1–2 years on GenAI/LLM-based features
ABOUT THE ROLE
DentalKart is looking for a Senior Product Manager to own and
scale AI-first product initiatives — from 0-to-1 builds to optimizing existing
GenAI-powered workflows. This is a role at the intersection of product
strategy, LLM/agentic system design, and cross-functional execution, and we
need someone who can translate DentalKart's business goals into measurable,
AI-enabled product outcomes rather than just shipping features for their own
sake.
You will be the owner of the AI product roadmap end-to-end —
sharp enough to scope the right problem, and rigorous enough to prove it moved
a real metric before calling it done.
WHAT YOU'LL OWN
• End-to-end
AI product strategy: Owning
the roadmap for AI/GenAI-driven features — from problem discovery through
launch and iteration — rather than just executing a backlog handed to you.
• Conversational
and agentic system design: Designing
and scoping Conversational AI, Agentic AI, RAG-based retrieval, or
recommendation systems that improve customer engagement, operational
efficiency, or revenue.
• PRDs
and engineering partnership: Writing PRDs, user stories, and acceptance criteria, and working
closely with engineering to reduce ambiguity and back-and-forth.
• Metrics
and experimentation: Defining
and tracking North Star and supporting metrics (accuracy, CSAT, resolution
time, retention, conversion), and running A/B tests to validate hypotheses
before full rollout.
• Cross-functional
alignment: Partnering
with Engineering, Design, Data Science, Sales, and Ops to align the roadmap
with DentalKart's business OKRs.
• Stakeholder
and escalation management: Managing
stakeholder relationships across enterprise clients or internal business units,
including escalation handling.
• LLM
evaluation and guardrails: Building
or overseeing LLM evaluation frameworks, prompt versioning, and guardrail
design where applicable.
Requirements
WHAT WE'RE LOOKING FOR
• 5–7 years
of Product Management experience, with at least 1–2 years working directly on
GenAI/LLM-based features (chatbots, voice agents, recommendation engines, or
automation tools).
• Proven
track record of shipping products that moved a clear metric — resolution time,
CSAT, retention, revenue, or cost savings.
• Strong
technical fluency — comfortable discussing RAG, prompt engineering, APIs, and
system design with engineering teams, even if not hands-on coding.
• Experience
writing PRDs and driving cross-functional delivery in an agile environment.
• Bachelor's/Master's
from a top-tier institute preferred.
• Prior
experience at a high-growth product company preferred.
GOOD TO HAVE
• Experience
with tools like Jira, Confluence, Figma, SQL, Tableau/Power BI.
• Familiarity
with GenAI tooling (OpenAI, Gemini, Claude, Lovable, Kiro) for rapid prototyping.
• Experience
managing or working closely with cross-functional PODs members.
Skills Required
- 5-7 years of Product Management experience
- At least 1-2 years working directly on GenAI or LLM-based features
- Experience shipping products that moved measurable metrics such as resolution time, CSAT, retention, revenue, or cost savings
- Technical fluency with RAG, prompt engineering, APIs, and system design
- Experience writing PRDs and driving cross-functional delivery in an agile environment
- Bachelor's or Master's degree from a top-tier institute
- Prior experience at a high-growth product company
- Experience with Jira, Confluence, Figma, SQL, Tableau, or Power BI
- Familiarity with GenAI tools such as OpenAI, Gemini, Claude, Lovable, or Kiro
- Experience managing or working closely with cross-functional POD members
What We Do
Dentalkart, operated by Vasa Denticity Limited, is an Indian online marketplace and dental-products company serving dentists, healthcare professionals, students, and individuals. It offers more than 20,000 dental products, including equipment, instruments, materials, consumables, laboratory supplies, orthodontic and surgical products, books, and kits. Its mission is to make dental purchasing more accessible through broad selection, reliable delivery, and technology-enabled commerce across India.
