Warby Parker is on the lookout for a motivated Product Manager to join our Business Systems Product Management team. In this role, you’ll support the product roadmap and business outcomes for a cross-functional product team concentrating on supply chain and operations. Key areas of focus for this role will include leading and optimizing technology solutions that support our Manufacturing, Distribution, Inventory Control, Logistics, and Order Management functions. As the Product Manager of Business Systems, you’ll find yourself at the crossroads of much of what we do—you’ll influence and impact not only our internal operations but also the customer experience through the support of new product launches. Sound like your dream gig? Read on!
What you’ll do:
- Manage the product team responsible for features used by our Business Systems teams
- Help identify and lead the end-to-end lifecycle of features based on our business objectives, metrics, and analyses, ensuring timely delivery of effective solutions
- Partner closely with stakeholders to launch new features and products that create efficient business operations, always with the goal of delivering the best possible customer experience
- Build out a prioritized roadmap by collaborating and building strong relationships with stakeholders across our Supply Chain and Operations teams
- Lead, work closely with, and mobilize other members of our Digital Product and Technology teams to execute cross-functional projects
What you’ll learn:
- The nitty-gritty of executing against strategic business concepts
- How to translate high-level objectives into effective product solutions
- A lot—or a lot more!—about supply chains, lab and warehouse management, and transportation and logistics
- How top-quality glasses are made!
Who you are:
- 5+ years of professional experience
- Experience owning a product roadmap for backend systems, internal tools, operations-supporting products, or supply chain
- Equipped with experience in supply chain management or an understanding of ERP order management or warehouse management concepts
- Quick to act and able to make tough decisions when called for, leaning on your own background and knowledge of strategic business concepts
- Naturally curious and decisive—you dive into any available information and use those learnings to inform your decisions
- A well-rounded communicator, collaborator, and presenter who loves to share findings and actionable insights
- A team player who’s at ease acting as a leader on certain projects and a contributor on others
- Eager to help others and passionate about creating stellar products
- A strong analyst with basic knowledge of SQL
- Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)
Extra credit:
- Experience as a software engineer
- Experience in Oracle ERP
- Experience working at a direct-to-consumer or retail company
Skills Required
- 5+ years of professional experience
- Experience owning a product roadmap for backend systems, internal tools, operations-supporting products, or supply chain products
- Experience in supply chain management or understanding of ERP order management or warehouse management concepts
- Strong analytical skills and basic knowledge of SQL
- Strong communication, collaboration, and presentation skills
- Ability to make decisions, lead projects, and collaborate cross-functionally
- Not listed on the Office of Inspector General's List of Excluded Individuals/Entities
- Experience as a software engineer
- Experience with Oracle ERP
- Experience working at a direct-to-consumer or retail company
Warby Parker Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Warby Parker and has not been reviewed or approved by Warby Parker.
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Healthcare Strength — Full-time roles are eligible for medical, dental, vision, life, and disability insurance, with multiple snippets indicating day-one health coverage for full-time store employees. No-cost online therapy and an Employee Assistance Program add additional health and mental-health support beyond basic coverage.
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Retirement Support — A 401(k) with a company match is repeatedly described, with recent retail postings specifying a 4% match. Access to an ESPP and an equity incentive plan further strengthens long-term savings options for eligible employees.
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Wellbeing & Lifestyle Benefits — Paid time off, holiday pay, paid volunteer time, commuter benefits, and eyewear perks (free glasses and discounts) are positioned as meaningful add-ons to the overall package. Development-oriented perks like support toward optician certification also function as a practical, lifestyle-relevant benefit for certain roles.
Warby Parker Insights
What We Do
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We’re constantly asking ourselves how we can do more and make a greater impact—and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale, be profitable, and do good in the world—without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Glasses, sunglasses, contacts, and eye exams—we’ve got your eyes covered. Shop prescription eyewear starting at $95 online or find a store near you at warbyparker.com Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. As of 2020, over eight million pairs have been distributed—and we’re only just getting started. Learn more at warbyparker.com/buy-a-pair-give-a-pair
