Own meaningful digital product outcomes across the home buying journey.
Shape a high-impact customer experience with broad scope and genuine autonomy.
Help reimagine the CommBank app while gaining exposure to emerging AI-enabled experiences.
Do Work That Matters
Be part of the team at the heart of how CommBank serves Australia. Retail Banking Services supports personal and small business customers with market-leading products, services and digital experiences. You’ll join the Digital Growth Engine crew in Home Buying, helping customers digitally navigate one of life’s biggest decisions with greater clarity and confidence.
As Product Manager in the Digitally Nurture and Guide squad, you’ll help reimagine the Buy a home experience in the CommBank app and contribute across the Financial Companion Home Buying sub-agent. This is a broad, end-to-end product role with a strong focus on customer experience, delivery and measurable value. The role is based in Sydney and works in a hybrid environment.
See yourself in our team
You’ll work in a diverse, autonomous squad alongside product, engineering and design colleagues. The team is currently reimagining the Buy a home experience, giving you the opportunity to take ownership of meaningful work and help shape what comes next.
You will:
Champion the customer voice to identify friction and improve the home buying journey.
Own product work end to end, from shaping opportunities and requirements through to delivery.
Help reimagine the Buy a Home experience in the CommBank app, creating intuitive and seamless customer journeys.
Contribute across the squad’s digital products, including the AI-enabled Financial Companion experiences for Home Buying.
Partner with design, engineering and stakeholders to manage trade-offs and deliver customer value at pace.
Shape roadmap priorities while proactively managing risk with Risk and Compliance partners.
You will bring strong product thinking, transferable digital experience and confidence to work autonomously, whether your background is product management, journey optimisation or customer-centred design and delivery.
We’re interested in hearing from people who:
Bring experience delivering digital products, app journeys or customer experience improvements from discovery through to implementation.
Can independently lead a meaningful piece of work, create clarity and maintain momentum across competing priorities.
Use customer insight and structured problem-solving to identify opportunities and make sound product decisions.
Work effectively with engineers, designers and business stakeholders to shape requirements and deliver outcomes.
Bring a strong user experience lens and can balance customer needs, business value, feasibility and risk.
Communicate clearly, influence constructively and build trusted relationships across a range of stakeholders.
Approach risk proactively by identifying, understanding, discussing and acting on current and future risks.
Working with us:
At CommBank, we're committed to creating an accessible, inclusive and respectful workplace. If you require support or adjustments, please let us know. We welcome applications from people of all backgrounds and we're particularly committed to making a positive difference for Aboriginal and/or Torres Strait Islander Peoples. For support please contact 1800 989 696.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Skills Required
- Experience delivering digital products, app journeys, or customer experience improvements from discovery through implementation
- Ability to independently lead meaningful work, create clarity, and maintain momentum across competing priorities
- Customer insight and structured problem-solving skills for identifying opportunities and making product decisions
- Experience working with engineers, designers, and business stakeholders to shape requirements and deliver outcomes
- Strong user experience perspective and ability to balance customer needs, business value, feasibility, and risk
- Clear communication, constructive influence, and stakeholder relationship-building skills
- Ability to proactively identify, understand, discuss, and act on current and future risks
Commonwealth Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Commonwealth Bank and has not been reviewed or approved by Commonwealth Bank.
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Leave & Time Off Breadth — The bank offers additional Life Leave, the option to purchase up to four extra weeks, pet leave, and paid volunteering leave alongside flexible-working options. Public materials indicate these leave features compare well within Australian banking.
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Parental & Family Support — Permanent employees can access up to 18 weeks of paid parental leave, and superannuation is paid for up to 34 weeks of unpaid parental leave. These provisions extend support for new parents beyond standard settings.
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Wellbeing & Lifestyle Benefits — Access includes CBHS Health Fund, Fitness Passport, a 24/7 wellbeing platform with telehealth, an Employee Assistance Program, and employer‑paid income protection for up to two years, alongside staff banking perks and share plans. This combination provides day‑to‑day value across health, protection, and financial perks.
Commonwealth Bank Insights
What We Do
Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services. We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances.
