The Role
Own the product vision, roadmap, backlog, prioritization, and release planning for AirAsia’s digital customer platforms. Partner with stakeholders and engineering teams to deliver booking, check-in, chatbot, payments, ancillary, and communications capabilities. Lead Agile teams, define requirements, improve customer experience, analyze markets and competitors, and prioritize high-value initiatives. The role requires product management and software engineering experience, e-commerce expertise, technical understanding of APIs, microservices, cloud platforms, and strong analytical, communication, and leadership skills.
Summary Generated by Built In
Job Description
What you will do:
- Work closely with stakeholders in AirAsia to conceptualize, define, design, develop and deliver the product backlog to provide a device, channel and medium independent experience to customers in the areas of booking, check-in, chatbot, payments, ancillaries, communications, payments etc
- Bring ease of use and simplicity to AirAsia digital platforms enhancing the overall customer experience
- Work with the software engineering team to work on new ideas from conceptualization to prototyping to engineering to production
- Providing vision and direction to the Agile development teams and stakeholders throughout the project and create requirements and stories
- Ensure that the team always has an adequate amount of groomed backlogs to work on.
- Plan and prioritize product feature backlog and development for the product
- Define product vision, road-map and growth opportunities
- Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with the maximum value that is aligned with product strategy
- Lead the planning of product release plans and set the expectation for delivery of new functionalities
- Play an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals Research and analyze market, the users, and the roadmap for the product
- Follow our competitors and the industry
- Keep abreast with Agile/Scrum best practices and new trends
Your Experience:
- Degree in Computer Science, Engineering or relevant field Overall 5+ years of experience with minimum 2 years in a Product Management role, preferably in E-Commerce (Prior experience in Software Engineering is a must)
- Familiarity with A/B testing and conversion rate optimization (CRO)
- Previously managed high traffic E-Commerce sites (500k+ visitors per day)
- Good understanding of APIs and Microservices, Data Science, UI/UX, Javascript and/or python
- Good understanding of cloud (preferably Google cloud) and associated areas like app engine, pub/sub, cloud storage, monitoring, big query etc In-depth knowledge of Agile processes and principles
- Outstanding communication, presentation and leadership skills
- Prior experience working in the Travel domain is a big plus
- Excellent organisational and time management skills
- Sharp analytical and problem-solving skills Creative thinker with a vision
Skills Required
- Degree in Computer Science, Engineering, or a relevant field
- 5+ years of overall professional experience
- At least 2 years of Product Management experience
- Prior Software Engineering experience
- Familiarity with A/B testing and conversion rate optimization
- Experience managing high-traffic e-commerce sites with 500,000+ daily visitors
- Understanding of APIs and microservices
- Understanding of Data Science and UI/UX
- Knowledge of JavaScript and/or Python
- Understanding of cloud platforms, preferably Google Cloud
- Familiarity with Google Cloud services including App Engine, Pub/Sub, Cloud Storage, monitoring, and BigQuery
- In-depth knowledge of Agile processes and principles
- Outstanding communication, presentation, and leadership skills
- Excellent organizational and time management skills
- Strong analytical and problem-solving skills
- Creative thinking and product vision
- Prior experience in the travel domain
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The Company
What We Do
It all starts here. 23 years ago, a dream took flight - shaping and forever changing the travel industry in Asia. The idea was simple: Make flying affordable for everyone. We made that dream happen. We started an airline in 2001. Today, we’ve evolved to become something much bigger. We’re now a world-class brand, a leading Asean airline, a digital travel and lifestyle platform; and we’re not stopping. If you’re passionate about connecting people and transforming lives, we want you onboard. When it comes to your career, your Allstar journey will be an adventure. Find your dream career destination with us
