This role sits at the intersection of technology, data science, economics, and operations, focused on ensuring a reliable fulfillment quality across the marketplace. You will drive products to optimize fulfillment quality and strengthen shopper’s connections with Shipt customers.
We are looking for a highly creative and execution-oriented PM who thrives in ambiguity, makes strategic product decisions grounded in data, and moves with a strong bias for action. You may work on complex product areas such as gig worker onboarding experiences, order fulfillment & delivery tooling, earnings & goal tracking, and engagement & retention programs.
3+ years of product management experience in logistics, retail, gig, or related field
Proven experience in demonstrating AI-native mindset with hands-on use of generative AI to rapidly prototype ideas, automate repetitive workflows, synthesize insights from unstructured data, and improve decision-making. Comfortable using modern AI-assisted development practices (e.g., spec-driven development, AI coding assistants, and agentic workflows) to accelerate product discovery and execution.
A history of strong partnerships with design and engineering, with a general understanding of design and development systems and processes
Demonstrate a high level of empathy and storytelling capability to influence a large network of stakeholders and customers.
Technical expertise and the ability to make informed trade-offs between various system architectures.
Experience with SQL, Figma, Miro, ClickUp, or equivalent
This list includes key skills used in this job but is not inclusive of all skills needed for the role. Please see any required education below.
AI, Collaboration, Logistics, Product Management, SQL
Work Arrangement
To foster connection while offering continued flexibility, hybrid team members have the following in-office expectations:
Hybrid roles in Birmingham, AL typically work in-office at least 2 days per week, with core in-office days on Wednesdays and Thursdays.
Hybrid roles in Minneapolis, MN typically work in-office at least 1 day per week on either Tuesday, Wednesday, or Thursday.
Hybrid roles in San Francisco, CA typically work in-office at least 1 day per week between Monday and Thursday.
Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role.
About ShiptShipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities.
At Shipt, we aim to put our team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits and commit to giving back to our communities in ways that make life better, both personally and professionally. We understand that our service, our culture, and our connection to our communities are only made better by every single person who shows up to work here every day. Learn More.
Shipt is an independently operated, wholly owned subsidiary of Target Corporation and available in more than 5,000 U.S. cities. Shipt was founded and is headquartered in Birmingham, Alabama. For more information, please visit Shipt’s company site at Shipt.com.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law.
Please inform your recruiting contact upon initial connection if you need a reasonable accommodation. If you need assistance filling out a job application, please complete this form.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Employees (and eligible family members) are covered by medical, dental, vision and more. Employees may enroll in our company’s 401k plan. Employees will also be eligible to receive discretionary vacation for exempt team members, paid holidays throughout the calendar year and paid sick leave. Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role.
Skills Required
- 3+ years of product management experience in logistics, retail, gig, or a related field
- Hands-on use of generative AI to prototype ideas, automate workflows, synthesize insights, and improve decision-making
- Experience with modern AI-assisted development practices, such as spec-driven development, AI coding assistants, or agentic workflows
- Strong partnerships with design and engineering teams
- General understanding of design and development systems and processes
- Strong empathy and storytelling skills to influence stakeholders and customers
- Technical expertise sufficient to evaluate system architecture trade-offs
- Experience with SQL, Figma, Miro, ClickUp, or equivalent tools
Shipt Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Shipt and has not been reviewed or approved by Shipt.
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Wellbeing & Lifestyle Benefits — Pay is described as reaching higher hourly ranges on strong-tipping days, particularly when stacking well-tipped orders and cultivating repeat “preferred” customers. Flexibility is also positioned as a meaningful non-cash reward for those using the work as supplemental income.
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Fair & Transparent Compensation — Certain protections in California are described as providing guaranteed earnings based on active time and mileage, which can cushion low base offers compared with other states. This creates a clearer earnings floor in that market even when individual offers appear weak.
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Healthcare Strength — Corporate employee benefits are described as robust, including multiple medical plan options alongside dental and vision coverage. Company-paid therapy/coaching sessions and telehealth are also included as part of the healthcare offering.
Shipt Insights
What We Do
Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Through the power of technology, Shipt connects customers to the things they want from the stores they love, workers to new earning opportunities, and retail businesses to more satisfied customers. Headquartered in Birmingham, Alabama, Shipt brings people the flexible solutions they need with the above-and-beyond service they expect. Shipt is an independently operated subsidiary of Target Corp. and available in more than 5,000 U.S. cities. For more information, please visit Shipt's Newsroom.
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