Product Manager

Who We Are

At OrthoFi, we're not just another player in the orthodontic industry – we're the driving force that helps orthodontists launch more smiles while ensuring top-tier patient care. Our tech-savvy solutions are the secret sauce that empowers orthodontic practices across the United States. With a track record of supporting over 2,000 practices, and in partnership with OrthoBanc, we've unlocked access to quality, affordable orthodontic care for a whopping 3.2 million patients and counting!

Picture this: Our cutting-edge Patient Acquisition software combined with our expert Revenue Cycle Management solutions propels practices to achieve jaw-dropping 13% year-over-year growth. Plus, when it comes to patient and insurance billing, our collection results leave competitors in the dust.

Behind our mission is a dynamic team of around 300 passionate individuals. Our headquarters is based in Denver, CO, with employees spread across several states. Join us in our quest to transform the orthodontic landscape – where innovation meets dedication, and starting more smiles are just the beginning.

Our purpose is to radically improve the way patients access and pay for quality elective care. Diversity, equity, and inclusion (DEI) ensures we can fulfill our purpose by creating a better, more equitable and inclusive workplace for our community members and healthcare experience for all.

By focusing on DEI, we are working towards our mission of connecting more patients with quality orthodontic and dental care and helping make treatment accessible to over 1 million patients a year by 2025. Equity is core to our mission to serve patients, and DEI is embedded in our core values, especially “seek diversity,” and “do what’s right.”"

OrthoFi is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Product Team

This is a hybrid role and requires presence in our Denver Office twice a week (Local Candidates Only).

The Opportunity 

OrthoFi is hiring a Product Manager for our OrthoBanc platform product. OrthoBanc is OrthoFi's patient payment and accounts receivable platform, the system that manages payment plans, collections, and the ongoing financial relationship between practice and patient from contract through completion.

As PM, you'll own the full product lifecycle for your platform: discovery, roadmap, delivery, product support, and go-to-market. You'll work directly with your Director-level leader and partner with an engineering team to keep the product moving, while contributing your product knowledge to a longer-horizon question about how each platform evolves within OrthoFi's broader product architecture. This is a role for someone who wants to do more than execute - you will help shape where the product goes and be accountable for how it performs.

What You Will Do

• Own your platform product roadmap: Prioritize with rigor, communicate clearly, and keep your Director informed on tradeoffs
• Lead discovery: Talk to practices and internal ops to understand where the product falls short and where the opportunity is
• Drive delivery: Act as product owner for your engineering team, write requirements, manage the backlog, participate in sprint ceremonies, and stay close through release
• Manage production support: Triage issues in your domain, identify patterns, and use them as a signal for where the product needs systematic improvement
• Coordinate go-to-market: Work with Customer Success, Marketing, and Operations to ensure new capabilities land with clarity and adoption
• Contribute to platform rationalization: Develop a grounded point of view on how your platform fits within OrthoFi's long-term product architecture and surface that perspective to your Director
• Partner across the product org: Coordinate with PMs in adjacent domains to account for upstream and downstream effects

What You Will Bring

• Product experience: 3-5 years of product management experience with demonstrated ownership across the full product lifecycle
• Product fundamentals: You know how to run discovery, write requirements, prioritize a backlog, and measure outcomes. This is the most important thing we'll assess
• Domain experience: Experience in vertical SaaS, healthtech, fintech, or a similarly complex B2B environment is a meaningful advantage. You understand what it means to build for SMB operators in a regulated context
• Data fluency: You can form a hypothesis, pull or request the data to test it, and communicate what you found
• AI fluency: A working understanding of AI tools and curiosity about where they create product leverage. You don't need to be an expert, but you should be paying attention
• Clear, direct communication: Equally comfortable in a customer conversation, a sprint planning meeting, and a roadmap review with leadership
• Ownership mentality: You follow the problem through, not just the ticket

What’s in it for you:

• Full medical, dental, and vision plans
• Flexible PTO
• Employer HSA contribution 
• 9 Company Paid holidays
• 401(k) match, 3% after 90 days of employment
• Supportive culture with one-of-a-kind growth opportunities
• Hybrid in-office and work at home (2 days in-office Tuesdays and Thursdays)
• Paid Parental Leave as well as a two-week "ease-back" program that enables parents to return part-time at full pay
• Company and team outings       
• Peer-to-peer recognition program
• Vendor discounts

Compensation: $110,000 - $130,000 base compensation range

**Please note that the compensation information that follows is a good faith estimate for Colorado-based hires only and is provided with the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules.**

Work Authorization: You must be authorized to work in the United States.  The Company is unable to provide sponsorship for workers.