Product Manager

Posted 3 Days Ago
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Reading, PA, USA
In-Office
Senior level
Information Technology
The Role
Manage the full product lifecycle for B2B connectivity services (Ethernet, EoFTTx, DIA, Managed DIA, SD-WAN). Define and execute product roadmap, build business cases, lead pricing and margin optimisation, collaborate with Engineering, Operations, Sales and Pricing, improve customer experience, monitor market trends, produce product documentation and present performance and strategy to senior stakeholders.
Summary Generated by Built In
Product Manager

Neos Networks offers alternative working arrangements that give employees some flexibility, including office, home and hybrid working.

Location: Reading (Hybrid working 2/3 days per week)

Contract type: Permanent – full-time, 37 hours per week

Salary: Competitive, dependent on experience + performance bonus + benefits covering family, finances and wellbeing

About the Role

We are looking for an experienced focused Product Manager to join our Product and Digital team. This role is responsible for the development of new capabilities and and lifecycle management of our connectivity portfolio, including Ethernet, EoFTTx, DIA / Managed DIA, and SD-WAN services.

As the product manager for these products, you will drive profitable growth, ensure our products remain competitive and customer-focused, and work closely with cross-functional teams to deliver market-leading solutions that support the organisation's strategic objectives.

Key Responsibilities

· Define and execute the roadmap for your products.

· Own the full product lifecycle, from concept and business case development through launch, growth, and retirement.

· Develop robust business cases with clear revenue, margin, and ROI targets.

· Lead pricing and margin optimisation initiatives to balance competitiveness with profitability.

· Act as the subject matter expert across the business.

· Collaborate closely with Engineering, Operations, Sales, Digital, and Pricing teams to ensure effective product delivery and scalability.

· Drive continuous improvement in customer experience, service performance, and product competitiveness.

· Monitor market trends, customer insights, and competitor activity to inform product strategy and roadmap decisions.

· Create and maintain high-quality product documentation, sales enablement materials, and proposition collateral.

· Present product performance, strategic recommendations, and roadmap updates to senior stakeholders and governance forums.

· Build strong relationships with external partners to identify and develop joint revenue opportunities.

· Influence and engage key stakeholders to prioritise initiatives that deliver measurable commercial value and business impact.

About You

To succeed in this role, you will be a strategic thinker with strong commercial acumen and a proven track record in telecommunications product management. You will be

confident working across multiple business functions and able to translate customer and market requirements into successful product outcomes.

Essential Experience

· Proven experience in a Product Management role within B2B telecommunications, connectivity, or network services.

· Experience managing products such as Ethernet, Optical, DIA, Managed DIA, SD-WAN, or related connectivity services.

· Demonstrable experience working cross-functionally with Sales, Engineering, Operations, and Pricing teams.

· Strong understanding of product lifecycle management and go-to-market processes.

· Experience developing business cases, pricing strategies, and commercial performance plans.

Qualifications

· Degree in Business, Technology, Engineering, or a related discipline, or equivalent professional experience.

Key Skills

· Experience with connectivity products especially in the B2B space.

· Strong commercial and financial acumen.

· Excellent analytical, problem-solving, and decision-making skills.

· Ability to translate customer and market needs into clear requirements

· Strong stakeholder management and influencing skills.

· Strong written and verbal communication skills.

· Confidence presenting to senior internal and external audiences.

· Ability to balance strategic thinking with hands-on delivery.

Why Join Us?

This is an exciting opportunity to shape the future of a strategically important connectivity portfolio, influencing product direction, business growth, and customer outcomes. You will play a key role in driving innovation, maximising commercial performance, and ensuring our connectivity services continue to meet the evolving needs of our customers and the market.

Apply now to help shape the future of connectivity and drive the success of a market-leading portfolio

Skills Required

  • Proven experience in a Product Management role within B2B telecommunications, connectivity, or network services.
  • Experience managing products such as Ethernet, Optical, DIA, Managed DIA, SD-WAN, or related connectivity services.
  • Demonstrable experience working cross-functionally with Sales, Engineering, Operations, and Pricing teams.
  • Strong understanding of product lifecycle management and go-to-market processes.
  • Experience developing business cases, pricing strategies, and commercial performance plans.
  • Degree in Business, Technology, Engineering, or a related discipline, or equivalent professional experience.
  • Strong commercial and financial acumen.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Ability to translate customer and market needs into clear requirements.
  • Strong stakeholder management and influencing skills.
  • Strong written and verbal communication skills and confidence presenting to senior audiences.
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The Company
HQ: Reading
487 Employees
Year Founded: 1997

What We Do

We’re Neos Networks, a leading B2B telecoms provider with Britain’s biggest business-dedicated network. Our high capacity fibre network is transforming connectivity for Critical National Infrastructure and businesses across the UK From telecoms, energy and emergency services to media and banking, we supercharge organisations with high-capacity, low-latency networks – making connectivity work for you. Our goal is to provide connectivity for the future, enabling businesses nationwide to meet the growing demands of AI, 5G, and IoT. We empower you to deliver your digital-first vision. We enable you to grow in an increasingly data-hungry world, connecting your business for the future.

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